# Zendrop Help Center > Hey there! 👋 How can we help you today? ## Billing - [What to Do If You See an Unexpected Charge on Your Zendrop Account](https://support.zendrop.com/en/articles/15850694-what-to-do-if-you-see-an-unexpected-charge-on-your-zendrop-account.md): Spotted a charge you didn't expect? Learn how to identify it, understand what triggered it, and find out whether you're eligible for a refund. - [How Does Zendrop Handle Taxes, Fees, and VAT?](https://support.zendrop.com/en/articles/8176415-how-does-zendrop-handle-taxes-fees-and-vat.md): Some information regarding taxes and fees when dropshipping. - [$1 Credit/Debit Card Pre-Authorization](https://support.zendrop.com/en/articles/9400329-1-credit-debit-card-pre-authorization.md): Why does Zendrop charge me $1 when I add a credit/debit card? - [How the Multi-Unit Shipping Discount Works on Zendrop](https://support.zendrop.com/en/articles/9435086-how-the-multi-unit-shipping-discount-works-on-zendrop.md): What is the Multi-Unit Shipping Discount? - [How to Add a Payment Method on Zendrop](https://support.zendrop.com/en/articles/9437726-how-to-add-a-payment-method-on-zendrop.md): How to add and configure payment methods in Zendrop. - [How Can I Downgrade My Subscription Plan?](https://support.zendrop.com/en/articles/9449826-how-can-i-downgrade-my-subscription-plan.md): How to downgrade your Zendrop subscription. - [How Can I Upgrade My Subscription Plan?](https://support.zendrop.com/en/articles/9425708-how-can-i-upgrade-my-subscription-plan.md): How to upgrade your Zendrop subscription. - [How to Download Order Invoices on Zendrop](https://support.zendrop.com/en/articles/9663626-how-to-download-order-invoices-on-zendrop.md): Accessing and downloading invoices on Zendrop. - [Zendrop Plans: Pricing and Features](https://support.zendrop.com/en/articles/9981459-zendrop-plans-pricing-and-features.md): Everything you need to know about Zendrop's subscription plans. - [Refund, Replacement, and Return Policy](https://support.zendrop.com/en/articles/10454772-refund-replacement-and-return-policy.md): Everything you need to know about Zendrop's refund, replacement, and return policy. - [How Zendrop's Usage-Based Billing Works](https://support.zendrop.com/en/articles/12088812-how-zendrop-s-usage-based-billing-works.md): All about Zendrop’s usage-based billing model. - [How to Remove Payment Methods from Your Zendrop Account](https://support.zendrop.com/en/articles/12110483-how-to-remove-payment-methods-from-your-zendrop-account.md): How to delete a payment method from Zendrop. - [How Do I Cancel or Downgrade My Zendrop UBB Subscription?](https://support.zendrop.com/en/articles/12143100-how-do-i-cancel-or-downgrade-my-zendrop-ubb-subscription.md): Managing a usage-based billing subscription. - [Why Does Zendrop Charge Based on the Highest Number of Linked Products During a Billing Cycle?](https://support.zendrop.com/en/articles/12167867-why-does-zendrop-charge-based-on-the-highest-number-of-linked-products-during-a-billing-cycle.md): Understanding billing charges for linked products in Zendrop. - [How Does Zendrop Handle Billing, Charges, and Refunds After Store Disconnection or App Uninstallation?](https://support.zendrop.com/en/articles/12182754-how-does-zendrop-handle-billing-charges-and-refunds-after-store-disconnection-or-app-uninstallation.md): Zendrop’s billing and refunds after store disconnection or app removal. - [Can I Reactivate My Zendrop Account After Deactivation?](https://support.zendrop.com/en/articles/12214653-can-i-reactivate-my-zendrop-account-after-deactivation.md): A guide to account reactivation. - [How Do I Get a Refund on My Zendrop Subscription?](https://support.zendrop.com/en/articles/11879693-how-do-i-get-a-refund-on-my-zendrop-subscription.md): Requesting a subscription refund on Zendrop. - [Why Is My Card Being Charged After I Received Confirmation That the Fee Was Waived?](https://support.zendrop.com/en/articles/11963667-why-is-my-card-being-charged-after-i-received-confirmation-that-the-fee-was-waived.md): Understanding Zendrop billing and preventing unexpected charges. - [Zendrop Pricing Overview: Which Billing Model Are You On?](https://support.zendrop.com/en/articles/12511531-zendrop-pricing-overview-which-billing-model-are-you-on.md): What’s included in Zendrop’s free and paid versions? - [How to Check Your Current Zendrop Plan](https://support.zendrop.com/en/articles/12401673-how-to-check-your-current-zendrop-plan.md): Find your current Zendrop plan. - [Why Zendrop Products Cost What They Do \(And How to Maximize Your Margins\)](https://support.zendrop.com/en/articles/12571533-why-zendrop-products-cost-what-they-do-and-how-to-maximize-your-margins.md): Understanding Zendrop’s product pricing and the value behind it. - [How to Manage Currency Display in Zendrop](https://support.zendrop.com/en/articles/12684783-how-to-manage-currency-display-in-zendrop.md): Which currencies does Zendrop support? - [Why Did My Payment Fail and How Can I Fix It?](https://support.zendrop.com/en/articles/12685147-why-did-my-payment-fail-and-how-can-i-fix-it.md): A helpful guide to understand why your payment may have failed and what steps you can take to resolve it. - [Where Zendrop Refunds Are Credited and How Long They Take](https://support.zendrop.com/en/articles/12011664-where-zendrop-refunds-are-credited-and-how-long-they-take.md): Refund process explained: Where it’s credited and what happens next. - [How to Resolve Declined Payments and Fulfill Orders on Zendrop](https://support.zendrop.com/en/articles/12976776-how-to-resolve-declined-payments-and-fulfill-orders-on-zendrop.md): How to fix declined payments on Zendrop. - [What Does “Don’t Downgrade Me Below This Plan” Mean?](https://support.zendrop.com/en/articles/13064640-what-does-don-t-downgrade-me-below-this-plan-mean.md): What does “Don’t Downgrade Me Below This Plan” mean? - [How Zendrop Calculates Subscription Charges and How to Check Your Count](https://support.zendrop.com/en/articles/13265766-how-zendrop-calculates-subscription-charges-and-how-to-check-your-count.md): Understanding Usage-Based Billing linked product calculations. - [How Do I Get Help With a Billing Issue on Zendrop?](https://support.zendrop.com/en/articles/13521366-how-do-i-get-help-with-a-billing-issue-on-zendrop.md): Need help with billing or subscription charges? - [How Does Zendrop Handle Reshipments for Returned Orders?](https://support.zendrop.com/en/articles/13566328-how-does-zendrop-handle-reshipments-for-returned-orders.md): Understanding reshipments for returned orders. - [Why Does My Zendrop Plan Change or Downgrade, and How Can I Address It?](https://support.zendrop.com/en/articles/13836044-why-does-my-zendrop-plan-change-or-downgrade-and-how-can-i-address-it.md): How Zendrop plan downgrades work. - [What Happens After Your Zendrop Usage-Based Billing Free Trial Ends](https://support.zendrop.com/en/articles/14008666-what-happens-after-your-zendrop-usage-based-billing-free-trial-ends.md): What happens after your Usage-Based billing trial? - [How Zendrop Calculates Shipping Costs](https://support.zendrop.com/en/articles/14471996-how-zendrop-calculates-shipping-costs.md): Zendrop shipping calculations and discounts explained. - [Why Refunds Are Processed in Multiple Transactions & What to Expect](https://support.zendrop.com/en/articles/14603933-why-refunds-are-processed-in-multiple-transactions-what-to-expect.md): Understanding multiple refund transactions and how this affects the refund process. - [How Credits Are Earned on Zendrop](https://support.zendrop.com/en/articles/14755818-how-credits-are-earned-on-zendrop.md): Understanding how credits are earned on Zendrop. - [Chargeback Management: What It Is and How It Works](https://support.zendrop.com/en/articles/14789296-chargeback-management-what-it-is-and-how-it-works.md): Learn what Zendrop's Chargeback Management feature does, how it differs from managing disputes on your own, and which plans include access. - [Why Your Charge Appears in a Different Currency \(and What to Do About It\)](https://support.zendrop.com/en/articles/15033038-why-your-charge-appears-in-a-different-currency-and-what-to-do-about-it.md): Explains why Zendrop charges appear in euros or other local currencies, how USD-to-EUR conversion works, what triggers subscription charges, and how to request a refund if eligible. - [How to Deactivate Your Zendrop Account](https://support.zendrop.com/en/articles/15074225-how-to-deactivate-your-zendrop-account.md): Everything you need to know about deactivating your Zendrop account, steps, what changes, billing implications, confirmation, and reactivation. - [Does Zendrop Offer Promotional Pricing or Discounts on Plans?](https://support.zendrop.com/en/articles/15521046-does-zendrop-offer-promotional-pricing-or-discounts-on-plans.md): Covers first-month discounts on the Plus Plan, how to find and verify promotional offers, free trial availability for Standard and Usage-Based Billing plans, and annual billing savings. - [Standard Plan Billing and Refunds](https://support.zendrop.com/en/articles/15545267-standard-plan-billing-and-refunds.md): Everything you need to know about Zendrop's standard subscription plans. - [Why Was I Charged When I Published or Linked My First Product?](https://support.zendrop.com/en/articles/16045081-why-was-i-charged-when-i-published-or-linked-my-first-product.md): Explains why publishing a product in Zendrop automatically triggers a UBB tier charge, how peak-usage billing works, and what to do if the charge was unexpected. ## Education - [What Is Zendrop Academy?](https://support.zendrop.com/en/articles/8176548-what-is-zendrop-academy.md): Everything you need to know about Zendrop Academy. - [Does Zendrop's Product Catalog Contain Items That Could Infringe on Patents?](https://support.zendrop.com/en/articles/8176544-does-zendrop-s-product-catalog-contain-items-that-could-infringe-on-patents.md): A common legal question asked by our users. - [Podcast \#01 - Meet the Zendrop Leadership Team](https://support.zendrop.com/en/articles/8176536-podcast-01-meet-the-zendrop-leadership-team.md): Meet the Zendrop leadership team! - [How to Keep Customers Happy When Orders Are Delayed](https://support.zendrop.com/en/articles/8176532-how-to-keep-customers-happy-when-orders-are-delayed.md): Great info on how to continue dropshipping during hard times. - [How Do I Become a Zendrop Affiliate?](https://support.zendrop.com/en/articles/8176538-how-do-i-become-a-zendrop-affiliate.md): Everything you need to know about becoming a Zendrop affiliate. - [Product Override: Switch Suppliers Without Breaking Your Ads](https://support.zendrop.com/en/articles/8176464-product-override-switch-suppliers-without-breaking-your-ads.md): What is product overriding and how does it work? - [Chinese New Year \(CNY\), 2026](https://support.zendrop.com/en/articles/8176551-chinese-new-year-cny-2026.md): Important information regarding Chinese New Year and your dropshipping business. - [How to Interpret Our Supplier XLS File](https://support.zendrop.com/en/articles/8176539-how-to-interpret-our-supplier-xls-file.md): How to use the supplier XLS file. - [Bundles as Variants With Zendrop Products](https://support.zendrop.com/en/articles/8509439-bundles-as-variants-with-zendrop-products.md): Workaround solution for bundles as variants in Zendrop - [Supported Languages on Zendrop](https://support.zendrop.com/en/articles/9421603-supported-languages-on-zendrop.md): Which languages do you support? - [International Shipping Considerations with Zendrop](https://support.zendrop.com/en/articles/9492634-international-shipping-considerations-with-zendrop.md): International shipping considerations. - [Why Is the In-App Messenger Icon Not Visible in My Zendrop Account?](https://support.zendrop.com/en/articles/9503293-why-is-the-in-app-messenger-icon-not-visible-in-my-zendrop-account.md): Why is the chat bubble missing from my Zendrop account? - [How to Request a New Feature](https://support.zendrop.com/en/articles/9541215-how-to-request-a-new-feature.md): How to Suggest a Feature Improvement. - [Zendrop's Warehouse in China](https://support.zendrop.com/en/articles/9862847-zendrop-s-warehouse-in-china.md): A behind-the-scenes look at Zendrop's warehouse in China, the order fulfillment process and the benefits of trusting us as your supplier. - [Dropshipping Truths](https://support.zendrop.com/en/articles/9862867-dropshipping-truths.md): Important discussion about dropshipping and Zendrop with the Head of Ecom, Ethan King and the President, Ben Furtado. - [Zendrop vs. AutoDS: Which Dropshipping Platform Is Right for You?](https://support.zendrop.com/en/articles/9862875-zendrop-vs-autods-which-dropshipping-platform-is-right-for-you.md): What are the differences between Zendrop and AutoDS? Let's find out... - [Tariff Update: Shipping Costs Reflect Current U.S.–China Regulations](https://support.zendrop.com/en/articles/11158029-tariff-update-shipping-costs-reflect-current-u-s-china-regulations.md): Understanding Tariffs on China-Sourced Products with Zendrop. - [Troubleshooting: “Invalid Phone Number” Error on Zendrop](https://support.zendrop.com/en/articles/11472778-troubleshooting-invalid-phone-number-error-on-zendrop.md): How to fix: “Invalid Phone Number” error on Zendrop. - [Important Security Alert: Zendrop Is Only Available on zendrop.com](https://support.zendrop.com/en/articles/11696128-important-security-alert-zendrop-is-only-available-on-zendrop-com.md): Zendrop security best practices: Always use the official website. - [How Can I Get Started With Dropshipping Using Zendrop?](https://support.zendrop.com/en/articles/12037434-how-can-i-get-started-with-dropshipping-using-zendrop.md): How do I begin drop-shipping using Zendrop? - [Zendrop Resources to Start, Grow, and Scale Your Dropshipping Business](https://support.zendrop.com/en/articles/12045242-zendrop-resources-to-start-grow-and-scale-your-dropshipping-business.md): A breakdown of Zendrop’s tools for beginner to advanced dropshippers. - [Product Search Performance: Why It Feels Slow and What We’re Doing](https://support.zendrop.com/en/articles/12401360-product-search-performance-why-it-feels-slow-and-what-we-re-doing.md): Product search delays: Causes and our ongoing improvements. - [How to Access and Stay Updated on Zendrop's Promotions and Special Offers](https://support.zendrop.com/en/articles/12525363-how-to-access-and-stay-updated-on-zendrop-s-promotions-and-special-offers.md): Stay updated on Zendrop promotions & discounts. - [How to Resolve Sign-In Issues or 'Email Already in Use' Errors on Your Zendrop Account](https://support.zendrop.com/en/articles/12582198-how-to-resolve-sign-in-issues-or-email-already-in-use-errors-on-your-zendrop-account.md): Troubleshooting steps to successfully log in to your Zendrop account. - [What Can I See and Do on the Zendrop Dashboard?](https://support.zendrop.com/en/articles/12821991-what-can-i-see-and-do-on-the-zendrop-dashboard.md): Understanding your Zendrop dashboard. - [What Are the Details of the $39 Order Credits Available in the Marc Verdu Promotion on Zendrop?](https://support.zendrop.com/en/articles/13355316-what-are-the-details-of-the-39-order-credits-available-in-the-marc-verdu-promotion-on-zendrop.md): Understanding the $39 order credits from the Marc Verdu Promotion. - [What Is the Zendrop Private Agent Program and How Can I Qualify for It?](https://support.zendrop.com/en/articles/13403653-what-is-the-zendrop-private-agent-program-and-how-can-i-qualify-for-it.md): Zendrop Private Agent Program: Requirements and Benefits. - [What Is Zendrop's U.S. Warehouse Address, and How Can It Be Used for Platform Verification or Documentation?](https://support.zendrop.com/en/articles/13417082-what-is-zendrop-s-u-s-warehouse-address-and-how-can-it-be-used-for-platform-verification-or-documentation.md): Zendrop U.S. warehouse address for platform verification. - [How Does Personalization Work for Zendrop Products?](https://support.zendrop.com/en/articles/15399924-how-does-personalization-work-for-zendrop-products.md): How product personalization and customization works? ## FAQs - [Zendrop vs. AliExpress, Which Is Cheaper?](https://support.zendrop.com/en/articles/8176525-zendrop-vs-aliexpress-which-is-cheaper.md): A raw comparison of Zendrop and AliExpress. - [How Do I Add Custom Branded Thank You Cards to My Zendrop Orders?](https://support.zendrop.com/en/articles/8176521-how-do-i-add-custom-branded-thank-you-cards-to-my-zendrop-orders.md): Everything you need to know about thank you cards. - [How to Add Your Logo, Brand Your Packaging, or Private Label Your Products](https://support.zendrop.com/en/articles/8176511-how-to-add-your-logo-brand-your-packaging-or-private-label-your-products.md): Everything you need to know about customizing your products and packaging. - [How Many Stores Connect to One Zendrop Account?](https://support.zendrop.com/en/articles/8176436-how-many-stores-connect-to-one-zendrop-account.md): Multiple paid Zendrop accounts for the price of one! - [How Zendrop Handles Product Inventory](https://support.zendrop.com/en/articles/8167075-how-zendrop-handles-product-inventory.md): Explaining how inventory works with dropshipping and Zendrop. - [How to Recover or Duplicate a Cancelled Order on Zendrop](https://support.zendrop.com/en/articles/8166974-how-to-recover-or-duplicate-a-cancelled-order-on-zendrop.md) - [How Do I Enable Dark Mode on Zendrop?](https://support.zendrop.com/en/articles/8176528-how-do-i-enable-dark-mode-on-zendrop.md): How to enable dark mode. - [Kickstart with a Month of Free Storage for Your Products!](https://support.zendrop.com/en/articles/9627912-kickstart-with-a-month-of-free-storage-for-your-products.md): Exploring third-party logistics fulfillment options with Zendrop. - [How to Update Your Email and Password on Zendrop](https://support.zendrop.com/en/articles/9657944-how-to-update-your-email-and-password-on-zendrop.md): How to change your Zendrop account credentials. - [Unable to Process Your Order: Notification Email](https://support.zendrop.com/en/articles/9688988-unable-to-process-your-order-notification-email.md): Clarification on order processing notification. - [Will Deactivating My Store Also Deactivate My Zendrop Account?](https://support.zendrop.com/en/articles/9713317-will-deactivating-my-store-also-deactivate-my-zendrop-account.md): What happens to the Zendrop account when the associated store is deactivated? - [Does Zendrop Send Order Notification Messages to My Customers?](https://support.zendrop.com/en/articles/9717757-does-zendrop-send-order-notification-messages-to-my-customers.md): How customer notifications work with Zendrop: A quick guide. - [What Does "Not Available for Marketplace" Mean on a Zendrop Product?](https://support.zendrop.com/en/articles/9745705-what-does-not-available-for-marketplace-mean-on-a-zendrop-product.md): Understanding the “Not Available for Marketplace” tag: What it means for you. - [Does Zendrop Have a US Supplier?](https://support.zendrop.com/en/articles/9796849-does-zendrop-have-a-us-supplier.md): How to find US suppliers on Zendrop. - [How to Remove Items from Your "My Products" Tab on Zendrop](https://support.zendrop.com/en/articles/10064796-how-to-remove-items-from-your-my-products-tab-on-zendrop.md): Quick tips for deleting items from your My Products tab on Zendrop. - [Can I Add a Product From AliExpress to the Zendrop Catalog Without Having Zendrop Plus?](https://support.zendrop.com/en/articles/10365643-can-i-add-a-product-from-aliexpress-to-the-zendrop-catalog-without-having-zendrop-plus.md): Which Zendrop plan is best for sourcing products from AliExpress? - [Does Zendrop Offer 24/7 Support?](https://support.zendrop.com/en/articles/11932224-does-zendrop-offer-24-7-support.md) - [How to Request Material Information for a Zendrop Product](https://support.zendrop.com/en/articles/12069933-how-to-request-material-information-for-a-zendrop-product.md): Request detailed product material information. - [How to Log Out of Your Zendrop Account](https://support.zendrop.com/en/articles/12524985-how-to-log-out-of-your-zendrop-account.md): Securely signing out of Zendrop. - [What to Do When Zendrop Announces a Holiday: A Complete Seller Guide](https://support.zendrop.com/en/articles/12609399-what-to-do-when-zendrop-announces-a-holiday-a-complete-seller-guide.md): Managing Zendrop holidays: Best practices for sellers. - [How to Download a Copy of Your Conversation Transcript on Zendrop](https://support.zendrop.com/en/articles/12945444-how-to-download-a-copy-of-your-conversation-transcript-on-zendrop.md): How to export or download your Zendrop chat history. - [Are “Amazon Products” on Zendrop Related to Amazon the Company?](https://support.zendrop.com/en/articles/13180427-are-amazon-products-on-zendrop-related-to-amazon-the-company.md): Understanding Amazon Products on Zendrop. - [Why Does Zendrop Display Standard Subscription Charges Even if I Signed Up for a Promotional Rate?](https://support.zendrop.com/en/articles/13168908-why-does-zendrop-display-standard-subscription-charges-even-if-i-signed-up-for-a-promotional-rate.md): Understanding Zendrop billing displays and charges. - [Zendrop Refund Policy for Order Cancellations](https://support.zendrop.com/en/articles/13188216-zendrop-refund-policy-for-order-cancellations.md): How refunds work for canceled orders on Zendrop. - [How to Clear Browser Cache and Cookies](https://support.zendrop.com/en/articles/13491602-how-to-clear-browser-cache-and-cookies.md): Fix common issues by clearing cache and cookies. - [How to Use a Private Browser / Incognito Mode](https://support.zendrop.com/en/articles/13491888-how-to-use-a-private-browser-incognito-mode.md): Using private browsing. - [How to Verify Product CE Certification and Understand Related Requirements?](https://support.zendrop.com/en/articles/13552590-how-to-verify-product-ce-certification-and-understand-related-requirements.md): A guide to verify and understand CE Certifications. - [Why Do Product Prices Change on Zendrop?](https://support.zendrop.com/en/articles/14008562-why-do-product-prices-change-on-zendrop.md): Understanding price fluctuations. - [How Does Zendrop Provide Updates and Notifications to Users?](https://support.zendrop.com/en/articles/14173724-how-does-zendrop-provide-updates-and-notifications-to-users.md): Zendrop updates and notifications. - [Why Zendrop Does Not Ship to Turkey](https://support.zendrop.com/en/articles/14500774-why-zendrop-does-not-ship-to-turkey.md): Why Zendrop can’t ship to Turkey right now. - [Fulfillment FAQs](https://support.zendrop.com/en/articles/16650033-fulfillment-faqs.md): Answers to the most common questions about order fulfillment on Zendrop, processing times, shipping, tracking, order statuses, and what to do when something goes wrong. ## Order Fulfillment - [How Does Zendrop Process and Fulfill My Orders?](https://support.zendrop.com/en/articles/8176523-how-does-zendrop-process-and-fulfill-my-orders.md): Learn more about what goes on behind the scenes with order fulfillment. - [How Do I Fulfill an Order?](https://support.zendrop.com/en/articles/8176501-how-do-i-fulfill-an-order.md): Everything you need to know about fulfilling orders. - [How Do I Use Automated-Fulfillment?](https://support.zendrop.com/en/articles/8176499-how-do-i-use-automated-fulfillment.md): Everything you need to know about auto-fulfillment. - [Why Is My Order Flagged as High Risk, and What Should I Do?](https://support.zendrop.com/en/articles/8176461-why-is-my-order-flagged-as-high-risk-and-what-should-i-do.md): What are high risk orders and how should they be handled? - [How Do I View and Manage My Orders on Zendrop?](https://support.zendrop.com/en/articles/8176445-how-do-i-view-and-manage-my-orders-on-zendrop.md): Information about the orders page. - [How to Fulfill Orders Received Outside of Zendrop](https://support.zendrop.com/en/articles/8176420-how-to-fulfill-orders-received-outside-of-zendrop.md): Instructions on how to manually create and fulfill orders. - [Sample Orders on Zendrop: What They Are and How They Work](https://support.zendrop.com/en/articles/8176412-sample-orders-on-zendrop-what-they-are-and-how-they-work.md): Our most frequently asked questions about sample orders. - [How Do I Change a Variant for a Customer’s Order?](https://support.zendrop.com/en/articles/8176505-how-do-i-change-a-variant-for-a-customer-s-order.md): How to update variants for orders. - [How to Read the Date Stamps on Your Zendrop Orders](https://support.zendrop.com/en/articles/8413997-how-to-read-the-date-stamps-on-your-zendrop-orders.md): Where to see when the order was fulfilled or tracked. - [How to Fulfill Part of an Order on Zendrop](https://support.zendrop.com/en/articles/8717385-how-to-fulfill-part-of-an-order-on-zendrop.md): Using Zendrop to partially fulfill an order. - [What Are Zendrop Credits?](https://support.zendrop.com/en/articles/8977425-what-are-zendrop-credits.md): Everything you need to know about Zendrop credits. - [Why Am I Charged a Small Fee on Orders Under $10?](https://support.zendrop.com/en/articles/9126864-why-am-i-charged-a-small-fee-on-orders-under-10.md): Article explaining the small 20-cent fees for order less than $10 - [What Each Order Status Means on Your Zendrop Dashboard](https://support.zendrop.com/en/articles/9620275-what-each-order-status-means-on-your-zendrop-dashboard.md): A guide to order statuses and their meanings. - [How Can I Filter My Orders on Zendrop?](https://support.zendrop.com/en/articles/9691722-how-can-i-filter-my-orders-on-zendrop.md): How to use the filter option on the orders page in Zendrop. - [How to Fulfill Multiple Orders at Once on Zendrop](https://support.zendrop.com/en/articles/9692333-how-to-fulfill-multiple-orders-at-once-on-zendrop.md): How to fulfill multiple orders at once using Zendrop’s Bulk Fulfillment. - [Can I Edit My Order on Zendrop?](https://support.zendrop.com/en/articles/9971975-can-i-edit-my-order-on-zendrop.md): How to edit your order on Zendrop - [Zendrop Onboarding Checklist](https://support.zendrop.com/en/articles/10762190-zendrop-onboarding-checklist.md): Your complete guide to the Zendrop setup checklist. - [Why Is My Order in Review?](https://support.zendrop.com/en/articles/11107609-why-is-my-order-in-review.md): Understanding why your order is in review. - [Can I Pay for Zendrop Orders Using Only Zendrop Credits?](https://support.zendrop.com/en/articles/11272018-can-i-pay-for-zendrop-orders-using-only-zendrop-credits.md): Can you cover your Zendrop orders with Zendrop credits? Find out! - [Why Was My Zendrop Order Canceled?](https://support.zendrop.com/en/articles/11935444-why-was-my-zendrop-order-canceled.md): Learn why an order might be canceled and what steps to take next. - [How to Activate and Use Promo Credits on Zendrop](https://support.zendrop.com/en/articles/12090203-how-to-activate-and-use-promo-credits-on-zendrop.md): Unlocking and using promo credits in Zendrop. - [Why Is My Zendrop Order Not Fulfilled?](https://support.zendrop.com/en/articles/12182913-why-is-my-zendrop-order-not-fulfilled.md): Reasons your Zendrop order is still unfulfilled. - [How to Cancel a Zendrop Order Before It Ships](https://support.zendrop.com/en/articles/12335450-how-to-cancel-a-zendrop-order-before-it-ships.md): How to prevent shipping by cancelling orders early. - [What Do the Order Metrics on Your Zendrop Dashboard Mean?](https://support.zendrop.com/en/articles/12684925-what-do-the-order-metrics-on-your-zendrop-dashboard-mean.md): Order metrics overview. - [Why Is There a Warning Icon on My Order?](https://support.zendrop.com/en/articles/12747130-why-is-there-a-warning-icon-on-my-order.md): What does the triangle warning on my order mean? - [Zendrop Order Export Field Reference](https://support.zendrop.com/en/articles/12824279-zendrop-order-export-field-reference.md): Understanding your Zendrop order export fields. - [How to Check or Update the Shipping Address on Your Zendrop Order](https://support.zendrop.com/en/articles/12844825-how-to-check-or-update-the-shipping-address-on-your-zendrop-order.md): Updating the shipping address on your Zendrop order. - [Do You Support Cash on Delivery \(COD\)?](https://support.zendrop.com/en/articles/12845017-do-you-support-cash-on-delivery-cod.md): Everything you need to know about payment methods available through Zendrop and how they work with your store. - [What Are the Requirements and Processes for Placing Manual Orders on Zendrop?](https://support.zendrop.com/en/articles/13041718-what-are-the-requirements-and-processes-for-placing-manual-orders-on-zendrop.md): How to place manual orders on Zendrop. - [Preorder Inventory: What It Is and How to Apply](https://support.zendrop.com/en/articles/14792202-preorder-inventory-what-it-is-and-how-to-apply.md): Preorder inventory explained. - [What Happens to My Orders If I Disconnect or Uninstall Zendrop?](https://support.zendrop.com/en/articles/15022164-what-happens-to-my-orders-if-i-disconnect-or-uninstall-zendrop.md): Learn what happens to your pending, processing, and fulfilled orders when you disconnect your store or uninstall the Zendrop app and what you need to do before disconnecting. - [How to Find Your Order Number in Zendrop](https://support.zendrop.com/en/articles/15234353-how-to-find-your-order-number-in-zendrop.md): Guide to easily finding order number in Zendrop. - [What Is Order Issues and How Do I Use It on Zendrop?](https://support.zendrop.com/en/articles/15235058-what-is-order-issues-and-how-do-i-use-it-on-zendrop.md): Learn how to find, filter, review, and create order issues in Zendrop, including all issue types, statuses, and how to submit a complete issue with supporting details. - [How Does Chinese New Year Affect My Zendrop Orders?](https://support.zendrop.com/en/articles/16073943-how-does-chinese-new-year-affect-my-zendrop-orders.md): Explains how Chinese New Year causes factory closures and shipping delays each year, how to estimate the impact on your orders, and how to protect your store before and during the holiday. - [Order Flow Explained](https://support.zendrop.com/en/articles/16685358-order-flow-explained.md): A step-by-step breakdown of how an order moves from your customer's purchase through to delivery, covering payment, fulfillment, shipping, tracking, and notifications. ## Print-On-Demand - [What Is Zendrop's Print-on-Demand Service and How Does It Work?](https://support.zendrop.com/en/articles/9467821-what-is-zendrop-s-print-on-demand-service-and-how-does-it-work.md): How do I use Print-On-Demand on Zendrop? - [Customizing Adidas®: What Designs Are Allowed?](https://support.zendrop.com/en/articles/9833121-customizing-adidas-what-designs-are-allowed.md): Everything you need to know about customizing Adidas® products. - [Zendrop's Acceptable Content Guidelines](https://support.zendrop.com/en/articles/9833144-zendrop-s-acceptable-content-guidelines.md): What you need to know about Zendrop's acceptable content policies. - [Print-on-Demand Embroidery: Digitization and Adjustment Fees Explained](https://support.zendrop.com/en/articles/9833490-print-on-demand-embroidery-digitization-and-adjustment-fees-explained.md): Breaking down digitization and adjustment fees for your print-on-demand \(POD\) orders. - [What Print-on-Demand Orders Cost on Zendrop \(Fees Explained\)](https://support.zendrop.com/en/articles/9833623-what-print-on-demand-orders-cost-on-zendrop-fees-explained.md): Charges for fulfilling print-on-demand \(POD\) orders. - [Where Will My Print-on-Demand Item Be Shipped From?](https://support.zendrop.com/en/articles/9948899-where-will-my-print-on-demand-item-be-shipped-from.md): How we determine the shipping location for your print-on-demand orders. - [How to View the Product Description for a Print-on-Demand Item](https://support.zendrop.com/en/articles/9949057-how-to-view-the-product-description-for-a-print-on-demand-item.md): How to access product descriptions for print-on-demand items. - [States Where Zendrop Collects Print-On-Demand Sales Tax](https://support.zendrop.com/en/articles/10223827-states-where-zendrop-collects-print-on-demand-sales-tax.md): Sales tax on Print-On-Demand orders: Which states does Zendrop apply it to? - [Which States Are Zendrop Print-On-Demand Products Sales Tax-Exempt?](https://support.zendrop.com/en/articles/10223851-which-states-are-zendrop-print-on-demand-products-sales-tax-exempt.md): Where are Zendrop Print-On-Demand products exempt from sales tax? - [Understanding Your Packing Slip for Print-on-Demand Orders](https://support.zendrop.com/en/articles/12713690-understanding-your-packing-slip-for-print-on-demand-orders.md): What your packing slip shows for Print-on-Demand orders. ## Products - [How to Turn Variants Into Individual Product Listings](https://support.zendrop.com/en/articles/8176426-how-to-turn-variants-into-individual-product-listings.md): Instructions on how to make new product listings for individual variants. - [How to Filter Products by Shipping Location on Zendrop](https://support.zendrop.com/en/articles/8176487-how-to-filter-products-by-shipping-location-on-zendrop.md): How to filter products by country. - [Why Can't My Product Be Quoted on Zendrop?](https://support.zendrop.com/en/articles/8176506-why-can-t-my-product-be-quoted-on-zendrop.md): Products can't be quoted reasons. - [What Is MAP Pricing on Zendrop and How Does It Affect My Products?](https://support.zendrop.com/en/articles/8176526-what-is-map-pricing-on-zendrop-and-how-does-it-affect-my-products.md): Minimum Advertised Price - [How to Source Products Not Listed in Zendrop's Catalog](https://support.zendrop.com/en/articles/9588190-how-to-source-products-not-listed-in-zendrop-s-catalog.md): Steps to import products from AliExpress or Alibaba to Zendrop. - [Finding Trending Products on Zendrop](https://support.zendrop.com/en/articles/9616126-finding-trending-products-on-zendrop.md): What are the winning products? - [How to Handle Branded, Copyrighted, and Trademarked Products on Zendrop](https://support.zendrop.com/en/articles/10139175-how-to-handle-branded-copyrighted-and-trademarked-products-on-zendrop.md): A Zendrop seller’s Guide to handling branded and copyrighted items. - [Simplify Product Descriptions for Global Markets with AI Translation](https://support.zendrop.com/en/articles/10195956-simplify-product-descriptions-for-global-markets-with-ai-translation.md): How to use the AI Translation Tool for effortless product descriptions. - [How to Easily Discover Related Products on Zendrop](https://support.zendrop.com/en/articles/10371134-how-to-easily-discover-related-products-on-zendrop.md): Product search feature. - [How to Find the Zendrop Product Link](https://support.zendrop.com/en/articles/10375669-how-to-find-the-zendrop-product-link.md): Guide to accessing Zendrop product URLs. - [Minea & Zendrop: A Powerful Market Research and Fulfillment Partnership](https://support.zendrop.com/en/articles/10553445-minea-zendrop-a-powerful-market-research-and-fulfillment-partnership.md): Unlock winning products with Minea and Zendrop. - [How to Identify and Manage Out-of-Stock Variants on Zendrop](https://support.zendrop.com/en/articles/10535763-how-to-identify-and-manage-out-of-stock-variants-on-zendrop.md): Managing out-of-stock products on Zendrop. - [Request a Product Quote](https://support.zendrop.com/en/articles/10442294-request-a-product-quote.md): How to request product sourcing on Zendrop. - [How to Link & Unlink Products](https://support.zendrop.com/en/articles/11032028-how-to-link-unlink-products.md): Guide to linking & unlinking products on Zendrop. - [Can I Use Zendrop Product Images for Marketing and Social Media Campaigns?](https://support.zendrop.com/en/articles/11101560-can-i-use-zendrop-product-images-for-marketing-and-social-media-campaigns.md): How to legally use Zendrop product images for social media marketing. - [Why Did the Price of My Amazon Product Change After Ordering?](https://support.zendrop.com/en/articles/11626436-why-did-the-price-of-my-amazon-product-change-after-ordering.md): Why the Amazon product price was updated after your order. - [What Do the Product Metrics on Zendrop Mean, and How Do I Use Them?](https://support.zendrop.com/en/articles/11852580-what-do-the-product-metrics-on-zendrop-mean-and-how-do-i-use-them.md): Explaining Cost, Profit, and Growth. - [How Can I Stay Updated on Product Restocking in Zendrop When an Item Goes Out of Stock?](https://support.zendrop.com/en/articles/11899572-how-can-i-stay-updated-on-product-restocking-in-zendrop-when-an-item-goes-out-of-stock.md): How to stay notified about product restocks in Zendrop. - [What Packaging Does Zendrop Use When Shipping My Orders?](https://support.zendrop.com/en/articles/11942599-what-packaging-does-zendrop-use-when-shipping-my-orders.md): What kind of packaging is used for Zendrop orders? - [Managing and Tracking Product Sourcing Requests on Zendrop](https://support.zendrop.com/en/articles/12011701-managing-and-tracking-product-sourcing-requests-on-zendrop.md): Understanding and managing Zendrop sourcing requests. - [Zendrop Product Sourcing: Complete Guide to Submitting, Tracking, and Limitations](https://support.zendrop.com/en/articles/12022888-zendrop-product-sourcing-complete-guide-to-submitting-tracking-and-limitations.md): The essentials of Zendrop product sourcing: submissions, timelines, and updates explained. - [How Can I Obtain High-Quality Images or Additional Product Photos on Zendrop?](https://support.zendrop.com/en/articles/12088844-how-can-i-obtain-high-quality-images-or-additional-product-photos-on-zendrop.md): Getting additional or higher-quality images from Zendrop. - [Determine a Product’s Shipping Origin on Zendrop](https://support.zendrop.com/en/articles/12241917-determine-a-product-s-shipping-origin-on-zendrop.md): Where does this Zendrop product ship from? - [How to Find a Product's Weight and Dimensions on Zendrop](https://support.zendrop.com/en/articles/12241940-how-to-find-a-product-s-weight-and-dimensions-on-zendrop.md): How to find a product’s weight on Zendrop. - [How Product Categories Work on Zendrop \(Full Category List\)](https://support.zendrop.com/en/articles/12272683-how-product-categories-work-on-zendrop-full-category-list.md): A guide to Zendrop's product categories. - [How Can I Optimize Product Pricing on Zendrop?](https://support.zendrop.com/en/articles/12289963-how-can-i-optimize-product-pricing-on-zendrop.md): How to set better prices on Zendrop products. - [How to Locate a Product That Was Sourced and Quoted](https://support.zendrop.com/en/articles/12401277-how-to-locate-a-product-that-was-sourced-and-quoted.md): A step-by-step guide to locating products that have been successfully sourced and added to your account. - [Selling Imported or Chinese-Branded Products Safely](https://support.zendrop.com/en/articles/12557953-selling-imported-or-chinese-branded-products-safely.md): Understanding trademark and intellectual property \(IP\) guidelines. - [Why Are Some Product Variants Missing on Zendrop?](https://support.zendrop.com/en/articles/12591442-why-are-some-product-variants-missing-on-zendrop.md): When only a few product colors or sizes appear on your Zendrop dashboard. - [Why the Same Product Can Have Different Prices on Zendrop](https://support.zendrop.com/en/articles/12609588-why-the-same-product-can-have-different-prices-on-zendrop.md): What causes price differences for the same product on Zendrop? - [Can I Order a Product Directly Through Zendrop?](https://support.zendrop.com/en/articles/12611052-can-i-order-a-product-directly-through-zendrop.md): Can I buy products directly on Zendrop? - [What to Do If Your Zendrop Products Are Damaged, Non-Functional, or Altered](https://support.zendrop.com/en/articles/12630027-what-to-do-if-your-zendrop-products-are-damaged-non-functional-or-altered.md): What to do when Zendrop products arrive damaged. - [What Plug Type Will You Be Shipping to My Customer?](https://support.zendrop.com/en/articles/12812885-what-plug-type-will-you-be-shipping-to-my-customer.md): How we determine the plug type for your customer’s order. - [Trending Products Collections: Discover and Import Winning Products Fast](https://support.zendrop.com/en/articles/12988471-trending-products-collections-discover-and-import-winning-products-fast.md): How to bulk import winning products using trending collections. - [Getting Better Search Results in Zendrop: Troubleshooting and Tips](https://support.zendrop.com/en/articles/13345524-getting-better-search-results-in-zendrop-troubleshooting-and-tips.md): Guide through troubleshooting and optimizing search results in Zendrop - [How Does Zendrop Manage Suppliers and How can I Verify Supplier Details for Products?](https://support.zendrop.com/en/articles/13403789-how-does-zendrop-manage-suppliers-and-how-can-i-verify-supplier-details-for-products.md): A guide on how to verify suppliers in Zendrop. - [What Happens When You Change a SKU and How to Fix Linking Issues](https://support.zendrop.com/en/articles/13461681-what-happens-when-you-change-a-sku-and-how-to-fix-linking-issues.md): Managing product SKU's. - [How to Access Product Manuals for Zendrop Products](https://support.zendrop.com/en/articles/13605020-how-to-access-product-manuals-for-zendrop-products.md): Zendrop Product Manuals. - [How to Share a Valid Zendrop Product Link](https://support.zendrop.com/en/articles/13654058-how-to-share-a-valid-zendrop-product-link.md): What product link do you need from me? - [How Zendrop Handles Packaging for Your Orders](https://support.zendrop.com/en/articles/13605087-how-zendrop-handles-packaging-for-your-orders.md): What packaging does Zendrop use? - [Why Some Suppliers May Not Have Complete Product Details](https://support.zendrop.com/en/articles/14010322-why-some-suppliers-may-not-have-complete-product-details.md): Why some product information may be limited. - [How to Request Delivery Photos and Understand Zendrop's Photo Policies](https://support.zendrop.com/en/articles/14020125-how-to-request-delivery-photos-and-understand-zendrop-s-photo-policies.md): Everything you need to know about obtaining product and delivery photos. - [How to Verify Product Variant Details and SKUs on Zendrop](https://support.zendrop.com/en/articles/14019891-how-to-verify-product-variant-details-and-skus-on-zendrop.md): Your guide on checking product details. - [How to Update or Replace Variants on a Linked Product in Zendrop](https://support.zendrop.com/en/articles/14050434-how-to-update-or-replace-variants-on-a-linked-product-in-zendrop.md): How to edit, change, or replace variants on a linked Zendrop product. - [How to Relink Products and Fix Broken Connections in Zendrop](https://support.zendrop.com/en/articles/14596667-how-to-relink-products-and-fix-broken-connections-in-zendrop.md): Your guide to relinking products and troubleshooting linking issues. - [What Are Private Product Listings and How Do I Request One?](https://support.zendrop.com/en/articles/14789987-what-are-private-product-listings-and-how-do-i-request-one.md): Learn what private product listings are, how they differ from standard catalog products, which plans include them, and how they differ from private labeling. - [What Product Details Are Shown on the Product Listing Page?](https://support.zendrop.com/en/articles/14811273-what-product-details-are-shown-on-the-product-listing-page.md): A complete breakdown of every detail shown on a Zendrop product listing page. - [How to Obtain Additional Product Details From the Zendrop Catalog](https://support.zendrop.com/en/articles/8166993-how-to-obtain-additional-product-details-from-the-zendrop-catalog.md): What's on every Zendrop listing page, what you can request from our team, and what isn't available, including GTINs, MPNs, HS codes, certifications, and more. - [What Does "US Shipping" Mean on a Product?](https://support.zendrop.com/en/articles/15280566-what-does-us-shipping-mean-on-a-product.md): The US shipping badge means a product can be delivered to U.S. - [Can Products From Different Suppliers Ship Together on Zendrop?](https://support.zendrop.com/en/articles/15567797-can-products-from-different-suppliers-ship-together-on-zendrop.md): Why Zendrop can't consolidate orders across suppliers, when combined shipping is possible, how to check if your products share a supplier, and how to sell bundles that ship separately. - [Why Is My Product Stuck in Publishing Status?](https://support.zendrop.com/en/articles/15903593-why-is-my-product-stuck-in-publishing-status.md): Products stuck on "Publishing" can have several causes, from normal processing delays to missing fields. Here's how to diagnose and fix it fast. - [Product Research Tips for Dropshippers](https://support.zendrop.com/en/articles/16649400-product-research-tips-for-dropshippers.md): Practical tips for finding winning dropshipping products, from validating demand and checking margins to using Zendrop's built-in research tools. ## Shipping & Processing - [How Long Does It Take to Process Orders Shipped From China?](https://support.zendrop.com/en/articles/8176578-how-long-does-it-take-to-process-orders-shipped-from-china.md): All the reasons for potential delays dropshipping from China. - [Which Countries Can Zendrop Ship To?](https://support.zendrop.com/en/articles/8176430-which-countries-can-zendrop-ship-to.md): All the countries that Zendrop can and can't ship to. - [Zendrop Shipping Times by Country](https://support.zendrop.com/en/articles/8487356-zendrop-shipping-times-by-country.md): A list of average delivery times to countries shipped to in the last month. - [How to Prevent Order Cancellations for Remote Delivery Addresses](https://support.zendrop.com/en/articles/11505025-how-to-prevent-order-cancellations-for-remote-delivery-addresses.md): Reducing order cancellations for remote locations - [Why Is My Parcel Stuck in Transit?](https://support.zendrop.com/en/articles/11888752-why-is-my-parcel-stuck-in-transit.md): My order is stuck in transit. What should I do? - [Can I Get a Refund or Replacement for a Wrong Clothing Size?](https://support.zendrop.com/en/articles/11936245-can-i-get-a-refund-or-replacement-for-a-wrong-clothing-size.md): What to do when apparel arrives in the wrong size. - [Why Is My Zendrop Order Delayed and What Should I Do?](https://support.zendrop.com/en/articles/11962708-why-is-my-zendrop-order-delayed-and-what-should-i-do.md): Common reasons for Zendrop order delays and how to handle them. - [How to Identify Products That Ship Internationally on Zendrop](https://support.zendrop.com/en/articles/11963116-how-to-identify-products-that-ship-internationally-on-zendrop.md): How to check which Zendrop Products can be shipped to specific countries. - [Can Zendrop Ship Products Globally, Including Canada and Other Countries?](https://support.zendrop.com/en/articles/12063264-can-zendrop-ship-products-globally-including-canada-and-other-countries.md): Does Zendrop ship products worldwide? - [How to Interpret Zendrop’s US Shipping Estimates](https://support.zendrop.com/en/articles/12088853-how-to-interpret-zendrop-s-us-shipping-estimates.md): Understanding US shipping estimates on Zendrop. - [Where Zendrop Ships From and International Delivery Times](https://support.zendrop.com/en/articles/12118720-where-zendrop-ships-from-and-international-delivery-times.md): Zendrop shipping and fulfillment options. - [How Can You Achieve Faster Shipping on Zendrop Orders?](https://support.zendrop.com/en/articles/12160899-how-can-you-achieve-faster-shipping-on-zendrop-orders.md): How to ensure faster shipping for your Zendrop orders. - [Can Bundles and Multiple Products Ship Together on Zendrop?](https://support.zendrop.com/en/articles/13017517-can-bundles-and-multiple-products-ship-together-on-zendrop.md): Shipping rules for multiple products and bundles. - [Why Are Shipments Delayed Right Now? Current Logistics Update](https://support.zendrop.com/en/articles/14061129-why-are-shipments-delayed-right-now-current-logistics-update.md): Important international delivery notice. ## Store Building - [How to Minimize Side-Page Blank Space on Policy Pages](https://support.zendrop.com/en/articles/11381978-how-to-minimize-side-page-blank-space-on-policy-pages.md): Learn how to remove or reduce excess white space on the sides of your policy pages by adjusting layout settings for more professional look. - [How to Adjust 'Image with Text' for Proper Display in Mobile Landscape View](https://support.zendrop.com/en/articles/11357351-how-to-adjust-image-with-text-for-proper-display-in-mobile-landscape-view.md): How to adjust 'Image with Text' for proper display in mobile landscape view. - [How to Enable Other Payment Options on Your Zendrop Theme](https://support.zendrop.com/en/articles/12607789-how-to-enable-other-payment-options-on-your-zendrop-theme.md): A guide to enabling other payment options through your theme. ## Store Support - [How to Access Your Flex Store from the Morrison Brothers Offer](https://support.zendrop.com/en/articles/15183490-how-to-access-your-flex-store-from-the-morrison-brothers-offer.md): The Flex Store isn't automatically in your Wix account, here's why and exactly what to do next. - [Zendrop E-commerce Platform Integrations](https://support.zendrop.com/en/articles/8176418-zendrop-e-commerce-platform-integrations.md): What platforms does Zendrop directly integrate with? - [Can I Use Zendrop for My Amazon Orders?](https://support.zendrop.com/en/articles/8176438-can-i-use-zendrop-for-my-amazon-orders.md): Utilize Codisto for your Amazon orders with Zendrop! - [How to Integrate Zendrop With ClickFunnels](https://support.zendrop.com/en/articles/9450820-how-to-integrate-zendrop-with-clickfunnels.md): How do I connect my ClickFunnels store to Zendrop? - [How to Add Products From Zendrop to ClickFunnels](https://support.zendrop.com/en/articles/9450952-how-to-add-products-from-zendrop-to-clickfunnels.md): Importing products from Zendrop to ClickFunnels. - [How Do I Fulfill Orders on ClickFunnels Using Zendrop?](https://support.zendrop.com/en/articles/9457571-how-do-i-fulfill-orders-on-clickfunnels-using-zendrop.md): Managing ClickFunnels orders on Zendrop. - [How to Disconnect ClickFunnels From Your Zendrop Account](https://support.zendrop.com/en/articles/9529446-how-to-disconnect-clickfunnels-from-your-zendrop-account.md): How to disconnect ClickFunnels from your Zendrop account. - [How to Connect and Manage Multiple Stores on Zendrop](https://support.zendrop.com/en/articles/10722171-how-to-connect-and-manage-multiple-stores-on-zendrop.md): How to connect multiple stores on Zendrop. - [The Benefits of Merging Your Zendrop Accounts into One](https://support.zendrop.com/en/articles/11386809-the-benefits-of-merging-your-zendrop-accounts-into-one.md): One Zendrop account, multiple stores: Why consolidation is the smart move. - [Can I Transfer My Store to a Different Zendrop Account?](https://support.zendrop.com/en/articles/12099284-can-i-transfer-my-store-to-a-different-zendrop-account.md): How to switch your store to a different Zendrop account. - [Why Do Products Have Different Pricing Once Imported Into My Store?](https://support.zendrop.com/en/articles/12418731-why-do-products-have-different-pricing-once-imported-into-my-store.md): Why product prices look different in my store. - [Proven Strategies to Boost Traffic and Sales for Your E-commerce Store](https://support.zendrop.com/en/articles/12453830-proven-strategies-to-boost-traffic-and-sales-for-your-e-commerce-store.md): Easy ways to attract traffic and boost sales on your online store. - [Requesting New Store Integrations on Zendrop](https://support.zendrop.com/en/articles/12582165-requesting-new-store-integrations-on-zendrop.md): Zendrop integration requests. - [What Happens When You Disconnect and Reconnect Your Store?](https://support.zendrop.com/en/articles/12735815-what-happens-when-you-disconnect-and-reconnect-your-store.md): What to expect when you disconnect and reconnect your store. - [How to Connect Zendrop to Wix from the Zendrop Dashboard](https://support.zendrop.com/en/articles/14089235-how-to-connect-zendrop-to-wix-from-the-zendrop-dashboard.md): Connecting Zendrop to Wix Stores via Zendrop authorization. - [How to Connect Zendrop to Wix via Wix Studio](https://support.zendrop.com/en/articles/14089615-how-to-connect-zendrop-to-wix-via-wix-studio.md): How to link your Wix Studio Store to Zendrop. - [How to Add Products from Zendrop to Your Wix Store](https://support.zendrop.com/en/articles/14089386-how-to-add-products-from-zendrop-to-your-wix-store.md): Importing Zendrop products into Wix. - [How to Fulfill Orders on Your Wix Store Using Zendrop](https://support.zendrop.com/en/articles/14094252-how-to-fulfill-orders-on-your-wix-store-using-zendrop.md): Using Zendrop to fulfill orders in your Wix Store. - [Wix Product Import Error: Options Limit Exceeded](https://support.zendrop.com/en/articles/15262508-wix-product-import-error-options-limit-exceeded.md): Getting a 400 or 428 error when importing products from Zendrop to Wix? Learn why Wix rejects imports when product option limits are hit and how to fix it fast. - [TikTok Shop Fulfillment Requirements for Zendrop Sellers](https://support.zendrop.com/en/articles/9662740-tiktok-shop-fulfillment-requirements-for-zendrop-sellers.md): Prevent TTS order delays and cancellations by adhering to their requirements. - [How to Disconnect Your Wix Store From Zendrop](https://support.zendrop.com/en/articles/15484278-how-to-disconnect-your-wix-store-from-zendrop.md): Learn how to disconnect your Wix store from Zendrop in a few simple steps using the Manage Apps section of your Wix dashboard. - [Why Is My Shopify Inventory Showing Zero or Sold Out?](https://support.zendrop.com/en/articles/15878543-why-is-my-shopify-inventory-showing-zero-or-sold-out.md): Four confirmed fixes for products showing as sold out or zero inventory in Shopify when stock is available in Zendrop: location settings, inventory refresh, shipping rate setup, and store reconnect... - [Order Is in My Store but Not Showing in Zendrop](https://support.zendrop.com/en/articles/16138947-order-is-in-my-store-but-not-showing-in-zendrop.md): What to do when a customer places an order in your store but it doesn't appear in your Zendrop dashboard, causes and fixes. ## TikTok Shop - [How to Set Up a TikTok Shop US Warehouse](https://support.zendrop.com/en/articles/9533957-how-to-set-up-a-tiktok-shop-us-warehouse.md): TikTok Shop US warehouse address. - [How to Integrate Zendrop with TikTok Shop US](https://support.zendrop.com/en/articles/9854585-how-to-integrate-zendrop-with-tiktok-shop-us.md): How do I connect my TikTok Shop store to Zendrop? - [How to Add Products From Zendrop to Your TikTok Shop US](https://support.zendrop.com/en/articles/9868186-how-to-add-products-from-zendrop-to-your-tiktok-shop-us.md): Importing products from Zendrop to TikTok Shop US. - [How to Fulfill TikTok Shop US Orders on Zendrop](https://support.zendrop.com/en/articles/9875602-how-to-fulfill-tiktok-shop-us-orders-on-zendrop.md): Managing TikTok Shop US orders on Zendrop. - [TikTok Shop US: Why Products Must Ship From the U.S.](https://support.zendrop.com/en/articles/9875930-tiktok-shop-us-why-products-must-ship-from-the-u-s.md): Why Zendrop supports TikTok Shop fulfillment for US products. - [Why Should I Connect My TikTok Shop US to Zendrop?](https://support.zendrop.com/en/articles/9899463-why-should-i-connect-my-tiktok-shop-us-to-zendrop.md): Why connecting your TikTok shop US to Zendrop is a game-changer. - [Zendrop and TikTok Shop US Integration: Understanding Restricted Products and How to Navigate Compliance](https://support.zendrop.com/en/articles/9953101-zendrop-and-tiktok-shop-us-integration-understanding-restricted-products-and-how-to-navigate-compliance.md): How to manage restricted products in Zendrop for TikTok Shop US integration. - [AI-Powered Product Collections for Your TikTok US Store](https://support.zendrop.com/en/articles/10055511-ai-powered-product-collections-for-your-tiktok-us-store.md): Get your products live on TikTok in seconds using AI Suggestions. - [Understanding TikTok Shop Publishing Errors on Zendrop](https://support.zendrop.com/en/articles/12580519-understanding-tiktok-shop-publishing-errors-on-zendrop.md): TikTok Shop publishing error codes explained. - [TikTok Ads Verification with Zendrop](https://support.zendrop.com/en/articles/14324448-tiktok-ads-verification-with-zendrop.md): Providing Supplier & Logistics info for TikTok ad verification. - [TikTok Shop Tracking SLA: What Happens If You Miss the Deadline](https://support.zendrop.com/en/articles/14756333-tiktok-shop-tracking-sla-what-happens-if-you-miss-the-deadline.md): TikTok Shop tracking SLA explained. - [TikTok Shop Products Publishing Without Images](https://support.zendrop.com/en/articles/16794970-tiktok-shop-products-publishing-without-images.md): What to do when products publish to TikTok Shop without images, how to add them manually while the sync catches up. ## Tracking - [My Tracking Number Isn't Working](https://support.zendrop.com/en/articles/8174294-my-tracking-number-isn-t-working.md): Troubeshooting steps for tracking numbers that aren't working. - [What to Do If Your Package Is Held at the Post Office](https://support.zendrop.com/en/articles/13041656-what-to-do-if-your-package-is-held-at-the-post-office.md): How to resolve a package held at the post office. - [How to Track Your Zendrop Orders](https://support.zendrop.com/en/articles/11436355-how-to-track-your-zendrop-orders.md): How to track your Zendrop order and handle delays. - [What Each Shipment Status Means on Zendrop](https://support.zendrop.com/en/articles/12084241-what-each-shipment-status-means-on-zendrop.md): Zendrop shipping status made simple. - [How Zendrop Selects Shipping Couriers for Your Orders](https://support.zendrop.com/en/articles/13705181-how-zendrop-selects-shipping-couriers-for-your-orders.md): Why shipping carriers can change during delivery. - [Tracking Orders When Your Store Is Disconnected](https://support.zendrop.com/en/articles/12161039-tracking-orders-when-your-store-is-disconnected.md): How to view order tracking without store connection. - [How to Enable the Custom Tracking Page on Zendrop](https://support.zendrop.com/en/articles/12945929-how-to-enable-the-custom-tracking-page-on-zendrop.md): How to add your logo and brand colors to your tracking page. - [What do Different Tracking Statuses Mean for My Order's Delivery Progress?](https://support.zendrop.com/en/articles/14090833-what-do-different-tracking-statuses-mean-for-my-order-s-delivery-progress.md): Understanding tracking statuses for your order. - [Why Isn't My Zendrop Tracking Number Working or Updating?](https://support.zendrop.com/en/articles/14724776-why-isn-t-my-zendrop-tracking-number-working-or-updating.md): Why your order tracking isn’t moving yet. - [What Happens When an Order Is Seized at Customs](https://support.zendrop.com/en/articles/14756074-what-happens-when-an-order-is-seized-at-customs.md): What to Expect If Your Order Is Held by Customs. ## U.S. Suppliers - [U.S. Suppliers on Zendrop: What They Are, What Ships From Them, and How Fast](https://support.zendrop.com/en/articles/14792358-u-s-suppliers-on-zendrop-what-they-are-what-ships-from-them-and-how-fast.md): Everything sellers need to know about Zendrop's U.S. suppliers. - [How to Manually Add Products to Zendrop as a Supplier](https://support.zendrop.com/en/articles/9548079-how-to-manually-add-products-to-zendrop-as-a-supplier.md): Manually list supplier products on Zendrop. - [How to Ship Your Products Internationally as a Zendrop US Supplier](https://support.zendrop.com/en/articles/10068567-how-to-ship-your-products-internationally-as-a-zendrop-us-supplier.md): Can I offer international shipping as a Zendrop US supplier? ## Zendrop Essentials - [Module 1: Welcome to Zendrop](https://support.zendrop.com/en/articles/8508859-module-1-welcome-to-zendrop.md): Total beginner? Start here! - [How to Create or Connect a Shopify Store With Zendrop](https://support.zendrop.com/en/articles/8510451-how-to-create-or-connect-a-shopify-store-with-zendrop.md): How do I create and connect my Shopify store to Zendrop? - [Module 3: How to Get Help from Zendrop Support](https://support.zendrop.com/en/articles/8514763-module-3-how-to-get-help-from-zendrop-support.md): Contact Zendrop customer support. - [How to Find Products in Zendrop's Catalog](https://support.zendrop.com/en/articles/8536720-how-to-find-products-in-zendrop-s-catalog.md): How to find products in our catalog. - [What Branding Features Does Zendrop Offer, and How Can I Use Them Effectively?](https://support.zendrop.com/en/articles/11909179-what-branding-features-does-zendrop-offer-and-how-can-i-use-them-effectively.md): Zendrop branding. - [Zendrop's Supplier Fulfillment Agreement](https://support.zendrop.com/en/articles/12119296-zendrop-s-supplier-fulfillment-agreement.md): Everything you need to know about Zendrop’s supplier fulfillment agreement \(SFA\). - [Where to Leave a Review for Zendrop](https://support.zendrop.com/en/articles/12143203-where-to-leave-a-review-for-zendrop.md): Your guide to reviewing Zendrop across different platforms. - [How We Handle Supplier Agreement Validation Requests](https://support.zendrop.com/en/articles/12641449-how-we-handle-supplier-agreement-validation-requests.md): What to expect when requesting supplier agreement validation. - [Reseller Agreements vs. Supplier Agreements](https://support.zendrop.com/en/articles/13730308-reseller-agreements-vs-supplier-agreements.md): Does Zendrop provide a reseller agreement? - [DMCA \(Digital Millennium Copyright Act\) Guidance](https://support.zendrop.com/en/articles/13853466-dmca-digital-millennium-copyright-act-guidance.md): DMCA takedown and counter-notice process for Zendrop users. - [How to Use Zendrop AI to Create Product Marketing Videos](https://support.zendrop.com/en/articles/14021935-how-to-use-zendrop-ai-to-create-product-marketing-videos.md): How to create an AI UGC video with Zendrop AI. - [How to Delete Your Zendrop Account and Personal Information](https://support.zendrop.com/en/articles/14114537-how-to-delete-your-zendrop-account-and-personal-information.md): Delete your Zendrop account & data. - [Zendrop MCP — Developer Documentation](https://support.zendrop.com/en/articles/14461568-zendrop-mcp-developer-documentation.md): This page is the technical reference for how to use Zendrop MCP for developer. - [Connect Zendrop MCP to your AI assistant](https://support.zendrop.com/en/articles/15349416-connect-zendrop-mcp-to-your-ai-assistant.md): Zendrop MCP lets ChatGPT, Claude, or another AI assistant work directly with your store, find products, check orders, and fulfill them, all from a chat. This guide covers Zendrop MCP setup for all ... - [EU Right of Withdrawal: What Merchants Selling to the EU Need to Know](https://support.zendrop.com/en/articles/15505961-eu-right-of-withdrawal-what-merchants-selling-to-the-eu-need-to-know.md): EU Directive 2023/2673 takes effect June 19, 2026. Learn what the new withdrawal button requirement means for your store, who must comply, and the risks of missing the deadline. - [EU Customs Duty on Orders Shipping to the EU](https://support.zendrop.com/en/articles/15626451-eu-customs-duty-on-orders-shipping-to-the-eu.md): Starting June 24, 2026, a flat $3.80 EU Customs Duty is automatically added to EU-bound orders at fulfillment. Here's what it is, what it covers, and what stays the same. - [How Do Tariffs and Customs Duties Affect My Zendrop Orders?](https://support.zendrop.com/en/articles/16100468-how-do-tariffs-and-customs-duties-affect-my-zendrop-orders.md): Explains what's included in Zendrop's shipping costs \(U.S. tariffs, EU customs duty\), what isn't \(VAT and local duties for most international destinations\), and how to price accordingly. - [Welcome to Zendrop](https://support.zendrop.com/en/articles/16631375-welcome-to-zendrop.md): A welcome guide to Zendrop, what it is, who it's for, and what to expect as you get started with dropshipping. - [How Zendrop Works](https://support.zendrop.com/en/articles/16631432-how-zendrop-works.md): Learn how Zendrop's dropshipping model works, from product sourcing and order processing to fulfillment and customer delivery. - [Getting Started With Zendrop](https://support.zendrop.com/en/articles/16631503-getting-started-with-zendrop.md): A step-by-step guide to setting up your Zendrop account, connecting your store, importing products, and fulfilling your first order. - [How to Add Team Members and Share Store Access in Zendrop](https://support.zendrop.com/en/articles/16736802-how-to-add-team-members-and-share-store-access-in-zendrop.md): Learn how to invite team members to your Zendrop store, what an Operational Manager can do, and how shared stores appear in the store switcher. - [How to Accept a Team Invitation on Zendrop](https://support.zendrop.com/en/articles/16738042-how-to-accept-a-team-invitation-on-zendrop.md): Been invited to manage a store on Zendrop? Here's how to accept your invitation, set your password, and log in as an Operational Manager.