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How Zendrop Selects Shipping Couriers for Your Orders

Why shipping carriers can change during delivery.

Updated over a week ago

When an order is placed through Zendrop, the shipping courier is not always fixed in advance. This article explains how courier selection works, why it can vary between orders, and how tracking updates are handled especially for international shipments.


How Zendrop Selects Shipping Couriers

Zendrop works with a network of trusted and reliable carriers to ensure orders are delivered as efficiently as possible.

The courier assigned to an order is automatically selected based on multiple logistics factors, including:

  • Supplier and warehouse location (U.S.-based vs. international)

  • Destination country and regional delivery networks

  • Parcel size and weight

  • Carrier reliability and current delivery performance

  • Shipping volume and route efficiency

Because these factors can change from order to order, the courier used may vary, even for orders going to the same destination.

The courier is selected based on what is most effective and reliable at the time the order ships.


Common Couriers Used by Zendrop

Depending on the order type and destination, Zendrop may ship using:

U.S. Domestic Orders

  • USPS

  • UPS

  • Other domestic carriers used by U.S.-based suppliers

U.S.-based suppliers may use their own preferred carriers, which can vary by supplier.

International Orders

  • YunExpress

  • SUNYOU

  • China Post

  • Other international logistics partners

  • Local last-mile couriers in the destination country


Why the Courier May Change During Delivery

For international shipments, it’s common for multiple carriers to be involved.

Typical process:

  1. The order ships from the supplier using an international carrier.

  2. The parcel travels internationally.

  3. Once it reaches the destination country, a local last-mile courier takes over final delivery.

Because of this handoff:

  • The initial courier may not be the final delivery courier

  • The last-mile carrier cannot always be identified in advance

  • Tracking links usually update automatically once the handoff occurs

This is expected behavior and does not indicate an issue with the order.


How Tracking Works on Zendrop

When tracking is issued

  • A tracking number is generated once the order ships

  • Tracking details appear in your Zendrop dashboard → Orders

Tracking updates

  • Tracking may take time to show movement, especially for international orders

  • Updates can pause while the parcel is in transit between countries

  • The last-mile courier often appears later in the delivery process

Tracking updates are pulled automatically from the carrier and reflected in your dashboard.


Recommended External Tracking Tools

For international orders that involve multiple carriers, these tools can help display consolidated updates:

  • 17track.net

  • ParcelsApp.com

Both tools support thousands of global carriers and work well with Zendrop tracking numbers.


Important Things to Keep in Mind

  • Courier selection is automatic and optimized per order

  • The carrier may differ between orders, even to the same location

  • International orders commonly involve multiple couriers

  • Tracking updates may take time and are not always immediate

  • The final delivery courier is often assigned after arrival in the destination country


Summary

  • Zendrop uses trusted carriers worldwide

  • Couriers are selected dynamically based on logistics factors

  • Tracking numbers are issued when orders ship

  • International orders may switch carriers during transit

  • Tracking updates are available on the Orders page by expanding the order and clicking the tracking number.

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