Zendrop provides a variety of branding features that enable businesses to offer a personalized experience to their customers. This article explains Zendrop's branding options, how to enable them, and practical tips for their effective use.
What branding options are available on Zendrop?
Zendrop offers several branding options, such as:
Custom Thank You Cards: Zendrop includes custom-designed thank you cards with every order as part of the paid subscription plans. There are no additional costs beyond the subscription fee for this feature.
Custom Branding for US Suppliers: You can use custom branding with US suppliers; however, personalized thank you cards are only available for products from Zendrop's Fulfillment catalog. Specific branding options with US suppliers may vary while maintaining fast shipping and enhanced customer experience.
To confirm whether a product is branded or non-branded, users can provide the product link to Zendrop, who will consult suppliers for accurate details. This verification process usually takes up to 24 hours, ensuring compliance with intellectual property rules and transparency.
How to turn on branding for your orders
To ensure branding is included in your orders:
Toggle branding on before placing your order, it’s not applied automatically. For step-by-step instructions, see Custom Branded Thank You Cards.
Custom Branding Options
Zendrop provides multiple routes for custom branding:
Private Labeling
Private labeling lets you sell products under your own brand name. It’s available through Zendrop’s Private Agent Program, an invite-only service for high-volume sellers that requires a bulk order and upfront cost.
Custom Packaging
Custom packaging is available for non-POD products through the Private Agent Program. Contact our support team after connecting all your stores to check eligibility.
Print-On-Demand (POD)
Zendrop’s POD feature lets you add custom designs to catalog products using the built-in design builder. For setup instructions, visit Zendrop Print-On-Demand (POD).
Why wasn't branding included in my order?
How can I optimize thank you card design?
Although Zendrop allows you to include a message on custom thank you cards, keep the text concise under 400 characters for optimal readability. If you wish to use emojis, note that thank you cards are printed in black and white, so colored emojis will appear in grayscale. Consider placing a sample order to preview the results.
Why wasn't branding included in my order?
The Custom Branded Thank You Cards feature is applied only if enabled before placing the order. Be sure to double-check your settings to confirm that the branding option is configured correctly.
Troubleshooting Branding Issues
For troubleshooting branding-related issues, confirm:
The product qualifies for your desired branding feature.
You have met any prerequisite conditions, such as toggling the branding option or meeting sales criteria for private labeling and Custom Packaging.
Your order’s specifics align with Zendrop Fulfillment guidelines.
By following these steps and the guidelines in this article, you can ensure effective use of Zendrop's branding features, enhancing your customer experience.

