Your Zendrop Dashboard gives you a real-time overview of your store’s performance and fulfillment activity all in one clean, data-driven view. It’s the perfect place to track your orders, monitor sales, and analyze profits from products fulfilled through Zendrop.
Data Filters
You can filter your dashboard data to get a precise snapshot of your business performance:
By Date Range:
Choose from:Today
Last 7 Days
Last 30 Days
Custom Range
By Country:
By default, all countries are displayed.
Click the Country Filter to view only orders shipped to specific destinations during the selected time period.
Example:If all orders during the period were shipped to the U.S., only “U.S.” will appear.
If orders were shipped to the U.S., Germany (GE), and Canada (CA), those three countries will be listed.
Selecting a specific country instantly recalculates all dashboard metrics to reflect that region’s data.
Note: Small order fees and Print-on-Demand (POD) fees are not included in the report.
Export Options
You can export your order data directly from the dashboard for your own analysis or record-keeping.
All Orders (CSV):
Exports the same data available in your Orders tab, but based on the Fulfillment Date.The file is available for download directly in your browser when logged in.
Statement (PDF):
Generates your billing statement using the same export functionality found under the Billing section.
Order Summary (Right Panel)
The right side of your dashboard provides a quick overview of your order statuses within the selected time frame:
Unfulfilled Orders – Orders waiting to be fulfilled
Click Fulfill All to fulfill every unfulfilled order in one step
Processing Orders – Orders currently being prepared
In Transit Orders – Orders that have shipped but not yet delivered
Delivered Orders – Orders successfully delivered to customers
Metrics Breakdown
Gross Revenue
Represents the total amount charged to your customers for orders fulfilled via Zendrop.
This data is pulled directly from your connected store.
Calculated as the sum (in USD) of all retail prices paid by your customers.
Gross Profit Section
The Gross Profit section helps you understand how much you’re earning after fulfillment and operational costs.
Gross Profit:
The amount remaining after deducting your costs (COGS and Refunds) from Gross Revenue.
Formula:
Gross Profit = Gross Revenue - (COGS + Refunds)Refunds:
Displays any refunds processed through Zendrop for the selected period.COGS (Cost of Goods Sold):
The total cost incurred to fulfill orders through Zendrop, including:Product cost
Shipping cost
Applicable taxes
Any applied discounts
Product COGS Breakdown
This section details the cost structure of your fulfilled orders:
Metric | Description |
Total Orders | Number of Zendrop orders fulfilled within the selected period. |
Cost per Order | Average cost of fulfilling a single order. |
Total Units | Number of items (units) fulfilled. |
Cost per Unit | Average cost per product fulfilled. |
Order Costs | Total of product + shipping costs before discounts. |
Discounts | Total savings from multi-unit and custom bundle discounts. |
Top Selling Products
At the bottom of the dashboard, you’ll find your Top-Selling Products, giving you quick insight into what’s performing best in your store.
Use the dashboard filters to spot trends, compare performance between time periods, and identify your most profitable regions or product categories. It’s your command center for making smarter, data-driven business decisions with Zendrop.