As you may already know, when using the product sourcing feature, you'll find that sometimes your products aren't able to be quoted. Our team will of course share the reason(s) why, but it's important to understand in full detail if that isn't explained. Below you'll find all of the reasons why products aren't able to be quoted.

This is because Zendrop sources products through a trusted network of factories in China, ensuring the highest quality and competitive pricing. However, there are some limitations due to supplier restrictions, product availability, and compliance with company policies.

If our sourcing team is unable to find a suitable factory manufacturing the product you're hoping to source, then the product cannot be quoted. A common misconception is that we source products directly from suppliers like AliExpress, Temu, etc -- this is simply not true. Our sourcing team has access to a network of trusted and reliable factories in China that are able to provide products at much higher quality and competitive pricing. However, if that product is not something the factories are able to manufacture, then it can't be approved / quoted.

Additionally, if a factory does not specialize in certain unique or niche items, they may not manufacture the product at all. For instance, highly customizable or uncommon items might not always find a manufacturing match within the network.

As you may have already guessed, there are limitations to the length of a product and this is something that is actually different per country as different countries have different shipping restrictions. If the product you're attempting to source is considered overlength then it cannot be quoted.

Similar to length, the same restrictions apply to the weight of a product. If the product is considered overweight and will not be accepted by most countries due to the shipping restrictions they have in place then our sourcing team will not be able to quote it.

If the product link you provided is incorrect or invalid, you’ll need to create a new request with the correct link.

Low demand of a product is something that ties into no factories manufacturing the product. If the demand for a product is low then there's a high chance that there won't be anyone available that's manufacturing the product because production for the product has come to a halt.

Manufacturers prioritize widely demanded products to ensure profitability. Products with niche or limited consumer interest are often not produced due to the cost implications of running production for low-demand items.

Some types of products simply will not be accepted due to knowing from historical data that the product will not make it past customs. Examples of this are contraband (guns, ammunition, lighters, etc), seeds, food, etc.

Furthermore, consumable items like supplements or food, as well as products containing herbal or chemical ingredients, also face restrictions due to compliance and safety concerns.

If the price of an individual unit for a product is too high, the quote will not be accepted. Examples of this include expensive phones, computers, etc.

If a product you're attempting to source is branded, the quote may not be accepted. Success is determined by the type of branding. For example, if it's a Nike product, it's possible it won't be approved.

Zendrop avoids sourcing products with potential intellectual property concerns, ensuring compliance with copyright laws. This includes branded items that may lead to legal or regulatory complications.

Zendrop does not support adult products in the catalog, so these products will be instantly denied when you share the link with the team.

If the product has customization options, it can’t be quoted. Please use our Print-On-Demand feature to find customizable products: Print-On-Demand.