As you may already know, when using the product sourcing feature, you'll find that sometimes your products aren't able to be quoted. Our team will of course share the reason(s) why, but it's important to understand in full detail if that isn't explained. Below you'll find all of the reasons why products aren't able to be quoted.

If our sourcing team is unable to find a suitable factory manufacturing the product you're hoping to source, then the product cannot be quoted. A common misconception is that we source products directly from suppliers like AliExpress, Temu, etc -- this is simply not true. Our sourcing team has access to a network of trusted and reliable factories in China that are able to provide products at much higher quality and competitive pricing. However, if that product is not something the factories are able to manufacture, then it can't be approved / quoted.

As you may have already guessed, there are limitations to the length of a product and this is something that is actually different per country as different countries have different shipping restrictions. If the product you're attempting to source is considered overlength then it cannot be quoted.

Similar to length, the same restrictions apply to the weight of a product. If the product is considered overweight and will not be accepted by most countries due to the shipping restrictions they have in place then our sourcing team will not be able to quote it.

If the product link you provided is incorrect or invalid, you’ll need to create a new request with the correct link.

Low demand of a product is something that ties into no factories manufacturing the product. If the demand for a product is low then there's a high chance that there won't be anyone available that's manufacturing the product because production for the product has come to a halt.

Some types of products simply will not be accepted due to knowing from historical data that the product will not make it past customs. Examples of this are contraband (guns, ammunition, lighters, etc), seeds, food, etc.

If the price of an individual unit for a product is too high, the quote will not be accepted. Examples of this include expensive phones, computers, etc.

If a product you're attempting to source is branded, the quote may not be accepted. Success is determined by the type of branding. For example, if it's a Nike product, it's possible it won't be approved.

Zendrop does not support adult products in the catalog, so these products will be instantly denied when you share the link with the team.

If the product has customization options, it can’t be quoted. Please use our Print-On-Demand feature to find customizable products: Print-On-Demand.