Zendrop's inventory management system operates differently from traditional retail models, focusing on a streamlined dropshipping approach. Below is a comprehensive guide to how Zendrop handles inventory, manages out-of-stock situations, and addresses integration with Shopify.
Overview of Inventory Management on Zendrop
Like many leading dropshipping platforms, Zendrop sources products on demand rather than maintaining a fixed inventory. When a product is listed as available on Zendrop, it means we can confidently procure and ship it as soon as an order is placed. Products not marked as “Out of Stock” are generally ready to sell, with most items shipped from factories within three business days. To check a product’s availability, simply visit its product page, if “Out of Stock” appears, that item is temporarily unavailable.
Managing Notifications for Out-of-Stock Situations
Notifications about stock issues are sent when an order is placed for a product that Zendrop cannot currently source. To handle out-of-stock orders:
Log in to your Zendrop dashboard.
Navigate to the "Orders" tab.
Select the relevant order number.
Choose "Cancel Item" to cancel the order.
Optionally, look for a similar alternative product in the Zendrop catalog or use another platform for fulfillment.
For detailed guidance, check out the article: 'Zendrop Inventory, How Does It Work?'.
Preventing and Identifying Out-of-Stock Issues
You can see if a product is out of stock by looking for the yellow “Out of Stock” label on its product page. When you get an out-of-stock notification from Zendrop, you’ll need to manually update the inventory for that specific product or variant in your store.
Resolving Shopify Inventory Sync Issues
Sometimes, a product might appear out of stock on Shopify, even when it is available on Zendrop. To fix this:
Verify Inventory Settings: Ensure that "Quantities by location" includes both Zendrop and other locations like your storefront.
Adjust Inventory Counts: Enable "Stock at this location" for all product variants on Shopify and ensure correct counts are reflected on Zendrop.
Enable Selling While Out of Stock: Adjust Shopify settings to allow sales of out-of-stock items to prevent interruptions.
Zendrop's dynamic inventory system and proactive notifications enable sellers to manage their stores efficiently while addressing inventory-based challenges effectively.