When a product variant (such as a size or color) becomes unavailable on Zendrop, it won’t automatically be removed from your Shopify store. To keep your listings accurate and prevent customers from ordering unavailable options, you’ll need to update or remove those variants directly in Shopify.
This guide walks you through the process and explains how these changes affect your Zendrop product links.
Why You May Need to Update Your Shopify Variants
Sometimes a supplier discontinues a size, color, or other variation that was previously available. When this happens, the variant will no longer appear in Zendrop, but it will still remain active in your Shopify product listing unless you remove it.
To keep your product listings accurate and avoid fulfillment delays, you should update your Shopify variants whenever a change occurs on Zendrop.
Important Notes Before You Begin
Variant management must be done in Shopify, not within Zendrop.
Removing a variant in Shopify will not break your Zendrop product link.
Your remaining variants will stay properly linked.You do not need to make any changes inside Zendrop as long as the remaining variants match correctly.
NOTE: Use Override if you want to switch Zendrop products without altering your Shopify listing.
How to Remove Unavailable Variants in Shopify
Follow these steps to remove the variants that no longer exist on Zendrop:
Go to your Shopify Admin - Products
Locate and open the product you want to update.
Scroll to the Variants section
Here you’ll see all available sizes, colors, or other options.
Select the variants you want to remove
Check the box next to each variant that is no longer available on Zendrop.
Open the “More actions” menu
Click the three dots above the variants list (top-right area of the variants table).
Click “Delete variants”
Confirm the deletion when prompted.
Save your changes
Click Save at the top of the page to finalize your updates.
Once saved, the variants will be removed from your Shopify storefront, ensuring customers can only select the correct, available options.
After Updating Shopify
You’re all set! There’s nothing else you need to do inside Zendrop.
Your product will remain linked to the correct variants.
Orders for the remaining variants will fulfill normally.
No re-linking or manual adjustment is required unless you changed variant names or added new ones.
Review variant changes regularly: If you receive stock or availability notifications from Zendrop, update your Shopify listings promptly to avoid customer issues.