Keeping SKUs (Stock Keeping Units) updated and accurately linked between Zendrop and Shopify is critical for seamless order management and fulfillment. This guide provides an overview of the process for updating SKUs, potential impacts of SKU changes, and troubleshooting steps to ensure successful linkage between the two platforms.
What is the impact of changing SKUs on order fulfillment?
When a SKU for a product variant is altered, it can influence order fulfillment processes. If a SKU is changed incorrectly or without proper mapping, it may disrupt the fulfillment linking between Shopify and Zendrop. However, order connectivity can usually be restored through the following steps:
After changing the SKU, verify that the variants are correctly linked to their corresponding products in Shopify and Zendrop.
Check the orders dashboard in Zendrop to confirm that existing orders are correctly associated and edit them if necessary.
Linking multiple variants and ensuring proper connections
If you want to offer different product variants that is available in Zendrop and not yet added to your store (e.g., different sets or color options), the following practical approach is recommended:
Add the desired variant to your product in Shopify.
Paste the SKU for the new variant you want to link.
Connect this variant to its corresponding product in Zendrop through proper mapping procedures.
This ensures that product variants stay correctly connected between the platforms, preventing mismanagement of orders or discrepancies between listed SKUs. In case a specific product or variant is incorrectly linked to a Zendrop product, you can easily resolve this by editing or unlinking the product and then relinking it correctly.
Summary
Changing or updating SKUs may seem straightforward, but proper care needs to be taken to ensure:
Seamless communication between Shopify and Zendrop for fulfillment purposes.
Correct linkage of SKUs to product variants.
By following these guidelines and monitoring your inventory and order statuses, you can prevent issues and maintain a smooth dropshipping experience in Zendrop.