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Product Override - What is it and How Does it Work?

What is product overriding and how does it work?

Updated this week

The Product Override feature is designed to simplify your store management by allowing you to seamlessly replace a product you’re currently selling from another supplier (e.g., AliExpress or Oberlo) with the same product sourced from Zendrop.

With this feature, you can switch suppliers without needing to edit product links in your ads or disrupt your marketing campaigns, making the transition smooth and hassle-free.


Why Use Product Override?

  • Seamless Supplier Switching: Swap out products from other suppliers for Zendrop products without breaking your ads or marketing campaigns.

  • Save Time: Avoid manually updating product links or IDs.

  • Maintain Consistency: Your product listings and store setup remain intact while improving fulfillment reliability.

  • Prevent Variant Mismatches: Proper variant management ensures accurate tracking and fulfillment, reducing customer dissatisfaction.


How to Use Product Override

Follow these step-by-step instructions to easily replace a product with a Zendrop-sourced one:

  • Log in to Your Zendrop Account

    Start by signing in to your Zendrop dashboard.

  • Search for the Product You Want to Sell

    Use the search bar to find your desired product from Zendrop’s catalog.

  • Add the Product to Your Products

    Once you’ve found the product, click Add to My Products.

  • Go to “My Products”
    From the left-hand menu, select My Products to view your added products.

  • Access the Override Option
    Locate the product you want to switch to and click the three dots on the right-hand side.

  • Select Override.

  • Select the Existing Product to Replace

    Choose the product from your Shopify store that you’d like to swap out.

  • Match Variants

    Pair the product variants from Zendrop with your existing Shopify product variants to ensure accurate fulfillment.

  • Click “Override”

    Confirm your selection by clicking Override.

    If you encounter issues while matching variants, ensure that your Shopify variant align with those in Zendrop. For situations with mismatched variants due to a single Zendrop variant, consider creating duplicate Shopify listings or reevaluating product structures.

Ensure product variants (e.g., size, color) in Zendrop are correctly matched with your Shopify product variants to prevent errors during fulfillment.


Success!

You’ve successfully swapped out your product! The new product from Zendrop is now connected to your store, and your:

  • Facebook Ads Links

  • Content IDs

  • Store Setup
    remain untouched. It’s a simple and effective way to switch suppliers without the hassle.

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