When your Wix Store is connected to Zendrop, managing and fulfilling orders becomes much easier. Orders placed by customers on your Wix Store can sync with Zendrop, allowing you to process them efficiently and have suppliers ship products directly to your customers.
This guide explains how to view and manage your orders in both Wix and Zendrop so you can keep track of sales and fulfillment in one streamlined workflow.
If you haven’t imported products from Zendrop into your Wix Store yet, make sure to complete that step first before managing orders.
Before You Begin
Before fulfilling orders through Zendrop, ensure that:
A valid credit card is added to your Zendrop account
Zendrop requires an active payment method in order to process and fulfill orders with suppliers.
How the Order Fulfillment Process Works
Once your store is connected and products are published, the order workflow typically looks like this:
A customer places an order on your Wix Store
The order appears in your Wix order dashboard
The order syncs with Zendrop for fulfillment
The supplier ships the product directly to your customer
Tracking information is added once the order ships
This process allows you to manage sales through Wix while Zendrop handles product sourcing and shipping.
How to View and Manage Orders in Your Wix Store
To see customer orders in Wix:
Log in to your Wix dashboard
Navigate to Sales
Click Orders
Here you can:
View incoming customer orders
Check order details
Monitor order status
This section is your main hub for tracking customer purchases.
How to View and Manage Orders in Zendrop
You can also manage order fulfillment directly inside Zendrop.
Steps:
Log in to your Zendrop account
From the left-side menu, click Orders
In this section you can:
View synced store orders
Monitor fulfillment progress
Track order shipment status
Tracking and Shipping Updates
Once a supplier ships an order through Zendrop:
The tracking number is generated
The tracking information automatically updates in your Wix Store
This allows you and your customers to track shipments without manually updating order details.
Using Zendrop with your Wix Store simplifies order fulfillment by connecting your storefront with suppliers who handle product shipping. Once an order is placed, you can easily track and manage it through both Wix and Zendrop while the supplier handles the logistics.
With the integration in place, you can focus on growing your store and serving customers while Zendrop supports the fulfillment process behind the scenes.


