Zendrop handles the supply chain so you can focus on selling. Here's exactly what happens from the moment a customer places an order to the moment it lands at their door.
The dropshipping model, simply put
You don't hold inventory. Instead, when a customer buys a product from your store, you pay Zendrop the wholesale price and Zendrop ships it directly to your customer. The difference between your retail price and the wholesale cost is your profit margin.
Step-by-step: how an order flows
You import a product from Zendrop's catalog into your store.
A customer places an order and pays your retail price, that payment goes directly to you.
The order syncs to your Zendrop dashboard (automatically or manually, depending on your settings).
You pay Zendrop the wholesale cost to trigger fulfillment.
Zendrop's suppliers pack and ship the order directly to your customer.
Your customer receives their order with tracking, no mention of Zendrop.
Platform integrations
Zendrop connects directly with the most popular e-commerce platforms:
Shopify — the most common setup. Connect your store in minutes.
TikTok Shop (U.S.) — sell directly on TikTok with Zendrop fulfillment.
ClickFunnels — import products and sync orders from your funnels.
Wix — connect Zendrop to your Wix Store for a streamlined dropshipping workflow.
Fulfillment and shipping
Once you trigger fulfillment, Zendrop processes orders in one to three business days (up to five during peak periods). Shipping to your customer typically takes 10 to 15 days depending on destination. Tracking numbers are automatically pushed back to your store once the order ships.
Your brand, not ours
Zendrop doesn't contact your customers. All communication, order confirmations, shipping updates, and support, comes from you. That means your brand stays front and center throughout the entire customer experience.
Pro plans and above unlock branded packaging, private labeling, and access to Zendrop Academy, tools built to help you build a recognizable brand, not just ship products.
Ready to see it in action? Import your first product from the Zendrop catalog and run a test order today.