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How to Find Your Order Number in Zendrop

Guide to easily finding order number in Zendrop.

Your Zendrop order number is the unique reference assigned to every order placed through your account. This number helps identify the order within Zendrop and is often required when contacting support or reviewing order details.

Please note that your order number is different from your tracking number:

  • Order Number – Identifies the order inside Zendrop

  • Tracking Number – Tracks the shipment through the shipping carrier


How to Find Your Order Number

Follow these steps to locate your Zendrop order number:

  1. Log in to your Zendrop account.

  2. Click Orders from the left-side navigation menu.

  3. Locate the order you want to review from your order list.

  4. Open the order details page.

  5. Your Zendrop order number will be displayed within the order details.


What Your Order Number Looks Like

Zendrop order numbers may appear in different formats depending on the order type:

Standard Orders

Standard orders typically use a four-digit numeric format.

Example: 1001

Sample Orders

Sample orders begin with "SO" followed by numbers.

Example: SO-11234567890


Important Reminder

Do not confuse your order number with your tracking number.

Tracking numbers are displayed separately in the order details and are connected to the shipping carrier’s tracking page. These numbers are used only for shipment tracking and cannot be used as Zendrop order references.


Quick Tip: Search Orders Faster

Need to find a specific order quickly?

Use the Order Range filter on the Orders page to search directly by your Zendrop order number. This can help you locate orders faster, especially when managing multiple transactions.

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