The EU applies a customs duty to low-value parcels shipping to EU member states, effective July 1, 2026. Zendrop passes this through as a flat $3.80 per order, automatically, starting June 24, 2026. You'll see it as its own line at fulfillment, separate from your product and shipping costs.
How it appears in your orders
When you open the Fulfill orders popup for an EU-bound order, you'll see EU Customs Duty listed as its own line item alongside Product Cost and Shipping Cost. The same line shows on your final invoice. The amount in the preview always matches the amount on the invoice. No surprises.
How the fee is calculated
The duty is $3.80 per order. It's charged once, regardless of how many products or units the order contains. Zendrop applies it automatically at fulfillment. You don't need to configure or enable anything.
Which countries are in scope
The EU Customs Duty applies to every order shipping to one of the 27 EU member states. Orders to all other destinations are unaffected.
See all 27 EU member states
See all 27 EU member states
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czechia
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
What stays the same
Your product prices and listings don't change. The $3.80 is added as a separate line at fulfillment. It's not rolled into your product cost or shipping rate. Your storefront pricing stays exactly as you've set it.
Refunds and the EU Customs Duty
If an order gets refunded, the $3.80 EU Customs Duty isn't included in the refund. Only the product cost and shipping cost are returned. The fee is a pass-through charged at fulfillment once it's collected, it can't be reversed.
Note
The EU Customs Duty is billed in USD. If you display prices in another currency, the $3.80 will still appear and be charged in USD on your Zendrop invoice.
See it in action
Open any EU-bound order in your Orders dashboard and click Fulfill. You'll see the EU Customs Duty line in the cost breakdown before you confirm fulfillment.


