We're excited to help you connect your TikTok Shop US store with Zendrop, and before you start importing products, just set up a warehouse, add a pickup/return address, and choose your shipping options—our step-by-step guide will walk you through everything!
Step 1: Log into TikTok
Start by logging into your TikTok account here.
Once logged in, go to the upper right corner of the home screen.
Step 2: Access Account Settings
Click on "My Account."
Select 'Account Settings' from the dropdown menu.
Step 3: Go to Warehouse Settings
In the account settings, find and click on "Warehouse Settings."
Step 4: Create a Pickup Warehouse
Click on the option to add a new warehouse.
Fill in the following details:
Warehouse Name: Zendrop Warehouse
Contact Person: BL
Phone Number: +1 754-217-5134
Address: 390 NE 191st St STE 8260
City and State: Miami, Florida
Zip Code: 33179
Country: United States
After entering all the required information, make sure to save your changes.
Step 5: Create a Return Warehouse
Scroll down the Warehouse Settings page to the "Return Warehouse" section.
Click on the option to "Add a New Warehouse."
Check the "Same as the saved warehouse address" option.
Select your current warehouse name from the drop-down menu.
Click "Save."
Step 6: Set Up Your Shipping Preferences
From the left menu, select “Orders.”
Click on “Shipping Settings.”
Choose “Shipping and Delivery.”
Click on “Switch Option.”
5. Select "Seller Shipping."
6. Click "OK" to save your changes.
Step 7: Set Up a Shipping Template
You can set your shipping charges based on your preferences, either by applying a flat rate with a fixed fee regardless of weight or value or by offering free shipping on all products or for orders that exceed a certain amount; the example below shows how to create a shipping fee template:
Scroll down the "Shipping and Delivery" page.
Click on the "Create" button located on the right side of the Shipping Templates option.
Click on "Confirm."
4. Enter a name for your template.
5. Set up your preferred shipping charges.
6. Click on "Submit."
Important Note: When you manually input your shipping fee, the system will verify it against the recommended market price. If your shipping fee is outside the recommended range, it will be flagged with a yellow hint. The yellow flag will prompt you to review and potentially adjust the fee.
Setting up your warehouse details correctly on TikTok Shop ensures efficient order fulfillment and returns management. Follow the steps above to enter and save your warehouse information, ensuring smooth operations and a better experience for your customers.
If you have any further questions or need assistance, feel free to reach out to our Customer Success team via the in-app messenger! Happy selling!