If you’re seeking a more streamlined way to manage your TikTok Shop US orders, integrating with Zendrop can be a game-changer. This integration allows orders placed through TikTok Shop US to automatically sync with Zendrop, simplifying the order management process. In this guide, we'll walk you through the steps to efficiently manage your TikTok Shop US orders using Zendrop. If you haven't yet imported products from Zendrop into your TikTok Shop US account, you can find instructions on how to add products to your TikTok Shop US.
Before you start, make sure your Zendrop account has an active credit card on file. See How to Add a Payment Method on Zendrop
Managing orders in TikTok Shop US
Log into your TikTok Shop US account.
Click on "Orders."
Select "Manage Orders."
In the "To Ship" tab, you'll find all orders that are pending shipment.
Hover over the order and click the dropdown arrow on the right side to access options such as:
Cancel the order
Print documents
Add notes
Contact the buyer
Important
Auto-fulfillment is always enabled for TikTok stores on Zendrop and can't be turned off. Orders process automatically as soon as they sync.
Managing orders in Zendrop
Log into your Zendrop account.
Click on the "Orders" tab from the left menu.
Key details
Orders from TikTok Shop US carry the same order numbers in Zendrop, so you can track them across both platforms.
All orders process automatically on Zendrop once the integration is live.
Once an order ships, the tracking number updates in your TikTok Shop automatically.
Go to your Zendrop Orders page to confirm your TikTok Shop US orders are syncing and processing automatically.