When selling on TikTok Shop using Zendrop's integration, you may encounter restrictions on certain product categories. TikTok Shop has a Restricted Products Policy that ensures sellers meet legal and safety standards, particularly for products in sensitive categories like medical devices, beauty items, pet supplements, and electronics.
Here’s what you need to know:
Why Are Some Products Restricted?
TikTok Shop restricts the sale of certain products that require additional certifications, such as FDA approval or lab testing. These include:
Medical Devices (e.g., CPR aids)
Beauty Products with Medicinal Claims (e.g., anti-dandruff shampoos, sunscreens)
Pet Supplements
Electronic Products (e.g., Bluetooth or Wi-Fi-enabled devices)
Jewelry, Watches, and Accessories
These restrictions help ensure products are safe, legal, and meet regulatory standards.
What Documents Might Be Needed?
To list restricted products, sellers may be required to provide documentation such as:
FDA registration
Testing reports from accredited labs
Proof of safety certifications
Product images with clear labeling
TikTok Shop uses these documents to verify that sellers comply with local regulations and safety standards.
Some Suppliers May Not Provide These Documents
While Zendrop partners with a wide range of suppliers, not all suppliers can provide the necessary documents for restricted products. This means certain products may not be available for listing on the TikTok Shop.
If a supplier can't provide the required documentation, the product cannot be published on TikTok Shop. However, this is not a dead end!
Explore Unrestricted Product Categories
Luckily, Zendrop offers a broad variety of other products that are not subject to these restrictions. Here are some alternative categories you can explore:
Fashion and Apparel: Clothing, accessories, shoes, and bags.
Home & Garden: Decorations, storage solutions, and kitchen gadgets.
Fitness & Sports Gear: Water bottles, workout accessories, and yoga mats.
Office Supplies: Stationery, organizers, and tech accessories.
By focusing on these unrestricted categories, you can continue to grow your business on TikTok Shop without worrying about complex documentation.
What to Do If Your Product is Restricted
If you're unsure why a product was restricted or what documents are required, you can:
Check TikTok’s Restricted Products Policy: Visit TikTok Shop’s official policy for specific document requirements.
Contact Zendrop Support: Our team is happy to help you navigate these restrictions and find alternative products that can be listed on TikTok Shop.
Compliance is key to selling successfully on TikTok Shop, and while some products require extra steps, there are plenty of other options to explore through Zendrop!