Keeping track of your orders is crucial for ensuring smooth delivery and customer satisfaction. This article provides comprehensive guidelines on how to track your Zendrop orders in various scenarios, including disconnected Shopify accounts and orders processed without access to Zendrop.
Understanding Zendrop Order Tracking Basics
Zendrop assigns a unique tracking ID to every shipped order. Once an order is shipped, these details are synced with your Shopify account so they can be automatically included in the email notifications sent to your customers. To successfully utilize this system:
Ensure your Shopify account is connected to Zendrop: The integration allows for automatic updates of tracking numbers.
Use the Zendrop-synchronized email notifications: Default Shopify shipping notifications include the tracking link for customer convenience.
Tracking an Order After Shopify Disconnection
If your Shopify store is disconnected from Zendrop, here’s how you can track your orders:
Contact Zendrop Support: Reach out to Zendrop support to retrieve tracking details for your order. They can access this information and provide you with a tracking link.
Monitor the Tracking Link: Use the tracking link to check the current status of the shipment periodically.
Without a connected Shopify store, you won’t see tracking details on the 'Orders' page of your Zendrop account. However, Zendrop support can fill this gap by providing necessary tracking data.
Tracking After Deleting Zendrop
Even if you have deactivated and deleted Zendrop, you can still track ongoing shipments using the tracking number provided earlier. If needed, you can:
Use the assigned tracking number to check the order status directly through tracking platforms like 17track (Track Order).
Keep in mind that shipment details (such as customs review and estimated delivery time) will not update in Zendrop after your account has been deleted.
General Tips for Tracking Orders
After Shipment: Once your order is shipped, use the provided tracking ID to monitor the status of your shipment. Check Zendrop’s Help Center for additional guidance (Help Center).
Related Topics
This comprehensive article ensures that you’re well-equipped to track your Zendrop orders in multiple situations, no matter the challenges. For more specific queries, always consult Zendrop's Help Center.