Yes! You can move your Shopify store to a different Zendrop account. The process just requires a proper disconnection and reconnection to ensure everything works smoothly.
This guide will walk you through:
How to disconnect your store from one account
How to reconnect it to another account
What happens to your products and billing
Key tips to avoid common issues
Step 1: Disconnect Your Shopify Store
Before connecting your store to a new Zendrop account, you must completely disconnect it from the old one.
Go to your Shopify Admin
Navigate to Settings → Apps and sales channels.
Uninstall Zendrop
Find Zendrop – Dropshipping & POD in your apps list.
Click Uninstall to remove the integration.
Clear your browser cache
This ensures no cached data interferes with reconnecting to a new account.
Step 2: Reconnect Your Store to a New Zendrop Account
Once your store is disconnected, you can reconnect it to your new Zendrop account.
Open an incognito/private browser window
This prevents login conflicts from cached sessions.
Log in to the Zendrop account you want to connect with.
On your Zendrop dashboard, click Add New Store (top left).
Select Connect a store I already have and follow the prompts to authorize the connection.
What Happens to Products and Billing When You Switch Accounts
Products
When you uninstall Zendrop, all product connections are severed.
Products imported through Zendrop remain in Shopify but will no longer sync automatically.
To resume fulfillment, you’ll need to manually relink products after reconnecting.
Billing
Each Zendrop account has separate billing.
Any pending charges on your old account will still apply.
Your new account will require its own subscription plan depending on the number of products you connect.
Key Things to Keep in Mind
If you encounter persistent errors, Zendrop Support can help reset account associations or manually disconnect your store.
Using an incognito/private window is the easiest way to avoid login conflicts.
Always double-check that Zendrop is fully uninstalled from your old account before reconnecting.
Once reconnected, you’ll be able to continue selling and fulfilling orders without interruption.