Clearing your browser’s cache and cookies can resolve a wide variety of common issues, including pages not loading correctly, outdated content displaying, login problems, slow performance, or other unexpected behavior in your Zendrop account. This guide provides step-by-step instructions for clearing cache and cookies across the most commonly used browsers on both desktop and mobile devices.
What Are Cache and Cookies?
Cache: Temporary files (images, scripts, etc.) that browsers save locally to speed up loading on subsequent visits.
Cookies: Small pieces of data stored by websites to remember settings, logins, and preferences.
Clearing them forces your browser to fetch fresh content and can fix issues caused by outdated or corrupted stored data.
How to Clear Cache and Cookies: Desktop Browsers
Google Chrome (Windows / macOS)
Open Chrome.
Click the three dots menu in the upper-right corner.
Choose More tools > Clear browsing data.
Select a Time range (e.g., “All time” to remove everything).
Check Cookies and other site data and Cached images and files.
Click Clear data and restart the browser.
Mozilla Firefox (Windows / macOS)
Open Firefox.
Click the three bars menu (≡) and select Settings.
Go to Privacy & Security.
Under Cookies and Site Data, click Clear Data.
Check Cookies and Site Data and Cached Web Content.
Click Clear.
Microsoft Edge
Open Edge.
Click the three dots in the top-right corner.
Select Settings > Privacy, search, and services.
Under Clear browsing data, click Choose what to clear.
Select a Time range and the boxes for Cookies and other site data and Cached images and files.
Click Clear now.
Apple Safari (macOS)
Open Safari.
From the top menu, select Safari > Preferences.
Go to the Privacy tab and click Manage Website Data.
Select Remove All to clear cookies and site data.
To clear cache specifically, enable Develop menu: Safari > Preferences > Advanced > check “Show Develop menu in menu bar.”
Then use Develop > Empty Caches.
Opera
Open Opera.
Click the Opera menu (top-left) and select Settings.
Go to Privacy & security > Clear browsing data.
Choose a Time range, check Cookies and other site data and Cached images and files.
Click Clear data.
How to Clear Cache and Cookies: Mobile Devices
Google Chrome (Android / iOS)
Open the Chrome app.
Tap the three dots (top-right on Android; bottom-right on iOS).
Tap Clear browsing data (Android) or Delete Browsing Data (iOS).
Choose a Time range.
Check Cookies, Site Data and Cached Images and Files.
Tap Clear data (Android) / Delete Browsing Data (iOS).
Safari (iPhone / iPad)
Open the Settings app on your device.
Scroll down and select Safari.
Tap Clear History and Website Data.
Confirm to clear data.
Mozilla Firefox (Mobile)
Open Firefox app.
Tap the menu button (three lines or dots).
Select Settings > Privacy or Delete browsing data.
Choose Cookies and active logins and Cache.
Tap Delete browsing data. (May vary slightly by platform.)
Microsoft Edge (Mobile)
Open the Edge app.
Tap the menu icon.
Go to Settings > Privacy and security > Clear browsing data.
Select the data types and confirm.
Quick Tips
Use keyboard shortcuts to access clearing tools quickly:
Windows:
Ctrl + Shift + DeleteMac:
Command + Shift + Delete
These open the browser’s clear browsing data interface in most desktop browsers.
Clearing only recent data can help preserve logins while resolving display issues.
After clearing, close and reopen your browser to ensure changes take effect.
When To Clear Cache and Cookies
While this is not something most users encounter regularly, you may consider clearing your browser’s cache and cookies if you experience any of the following while using Zendrop:
Zendrop pages not loading properly or appearing blank
Frequent login issues, unexpected logouts, or repeated sign-in prompts
Slow performance, lag, or unresponsive actions within the Zendrop dashboard
Zendrop interface not updating after changes you’ve made
Issues connecting your Zendrop account to your store
Problems linking products within your Zendrop account
Product publishing or sync issues between Zendrop and your store
Clearing cache and cookies helps ensure your browser loads the most up-to-date version of Zendrop and can often resolve these common issues quickly.