If you’ve previously canceled and deactivated your Zendrop account but now wish to reactivate it, please note that deactivated accounts cannot be reactivated directly. A special reactivation request must be submitted to Zendrop’s Customer Success team.
Steps to Reactivate Your Account
Contact Support: Reach out to our Customer Success team through the in-app messenger to request the reactivation of your account.
Visit the Zendrop Login Page: Once reactivated, go to the Zendrop login page using the following link: Zendrop Login Page.
Enter Your Credentials: Input your email address and password. Click the Log In button.
Reset Your Password (If Necessary): If you've forgotten your password, click the Forgot Your Password? link on the login page. Follow the instructions provided to reset your password.
Deactivation will make your account inactive while preserving your data, allowing you to reactivate it in the future if needed. Permanent deletion, which removes both your account and all associated data, is also available upon request.
Once you successfully log in with your account credentials, you’ll be able to access your Zendrop account and upgrade your subscription whenever you’re ready.
Note: Deactivated accounts cannot be reactivated directly. If you wish to return and your old account can no longer be reactivated, you’ll need to create a new account using a different email address.
Troubleshooting Access Issues
If you experience issues while trying to accessing your account, consider these steps:
Check Your Credentials: Ensure you are using the correct email address and password associated with your Zendrop account.
Use Password Reset: If your login details are incorrect or forgotten, reset your password through the link provided on the login page.
Try a Different Browser or Device: Switching browsers or devices can sometimes help resolve login issues caused by technical factors.
Contact Zendrop Support for Additional Help
If you continue to face trouble accessing your account or need further assistance, Zendrop provides in-app support:
Use the Zendrop In-App Messenger: Reach out to Zendrop's Customer Success team via the in-app messenger for personalized help with the reactivation process.
Provide Necessary Details: Be ready to share your account email and a brief description of the issue for faster resolution.
By following the above steps, you should be able to reactivate your Zendrop subscription or account effortlessly. To learn more about updating your email and password, click this link for detailed instructions.