Billing
Taxes & fees, subscriptions, deactivations.
42 articles
How Does Zendrop Handle Taxes, Fees, and VAT?Some information regarding taxes and fees when dropshipping.
$1 Credit/Debit Card Pre-AuthorizationWhy does Zendrop charge me $1 when I add a credit/debit card?
How the Multi-Unit Shipping Discount Works on ZendropWhat is the Multi-Unit Shipping Discount?
How to Add a Payment Method on ZendropHow to add and configure payment methods in Zendrop.
How Can I Downgrade My Subscription Plan?How to downgrade your Zendrop subscription.
How Can I Upgrade My Subscription Plan?How to upgrade your Zendrop subscription.
How to Download Order Invoices on ZendropAccessing and downloading invoices on Zendrop.
Zendrop Plans: Pricing and FeaturesEverything you need to know about Zendrop's subscription plans.
Refund, Replacement, and Return PolicyEverything you need to know about Zendrop's refund, replacement, and return policy.
How Zendrop's Usage-Based Billing WorksAll about Zendrop’s usage-based billing model.
How to Remove Payment Methods from Your Zendrop AccountHow to delete a payment method from Zendrop.
How Do I Cancel my Zendrop Usage-Based Billing (UBB) Subscription and Manage Charges?Managing a usage-based billing subscription.
How Can I Request a Refund for a Delayed Order on Zendrop?Your guide to requesting a refund for delayed orders.
Why Does Zendrop Charge Based on the Highest Number of Linked Products During a Billing Cycle?Understanding billing charges for linked products in Zendrop.
How Does Zendrop Handle Billing, Charges, and Refunds After Store Disconnection or App Uninstallation?Zendrop’s billing and refunds after store disconnection or app removal.
Can I Reactivate my Zendrop Account After Deactivation?A guide to account reactivation.
How Do I Get a Refund on My Zendrop Subscription?Requesting a subscription refund on Zendrop.
Why Is My Card Being Charged After I Received Confirmation That the Fee Was Waived?Understanding Zendrop billing and preventing unexpected charges.
Zendrop Pricing Overview: Which Billing Model Are You On?What’s included in Zendrop’s free and paid versions?
How to Check Your Current Zendrop PlanFind your current Zendrop plan.
Why Zendrop Products Cost What They Do (And How to Maximize Your Margins)Understanding Zendrop’s product pricing and the value behind it.
What are Zendrop’s Refund, Return, and Replacement Policies?A complete guide to Zendrop’s refund, replacement, and return policies.
How to Manage Currency Display in ZendropWhich currencies does Zendrop support?
Why Did My Payment Fail and How Can I Fix It?A helpful guide to understand why your payment may have failed and what steps you can take to resolve it.
Where Zendrop Refunds Are Credited and How Long They TakeRefund process explained: Where it’s credited and what happens next.
How Do I Downgrade My Zendrop Usage-Based Billing Subscription to the Free Plan?Downgrading Your Zendrop Usage-Based Billing (UBB) Subscription to Free
How to Resolve Declined Payments and Fulfill Orders on ZendropHow to fix declined payments on Zendrop.
What Does “Don’t Downgrade Me Below This Plan” Mean?What does “Don’t Downgrade Me Below This Plan” mean?
Refund Process Breakdown: What You Do vs. What Zendrop HandlesZendrop refunds explained.
How Zendrop Calculates Subscription Charges and How to Check Your CountUnderstanding Usage-Based Billing linked product calculations.
How Do I Get Help With a Billing Issue on Zendrop?Need help with billing or subscription charges?
How Does Zendrop Handle Reshipments for Returned Orders?Understanding reshipments for returned orders.
Why Does My Zendrop Plan Change or Downgrade, and How Can I Address It?How Zendrop plan downgrades work.
What Happens After Your Zendrop Usage-Based Billing Free Trial EndsWhat happens after your Usage-Based billing trial?
How Zendrop Calculates Shipping CostsZendrop shipping calculations and discounts explained.
Why Refunds Are Processed in Multiple Transactions & What to ExpectUnderstanding multiple refund transactions and how this affects the refund process.
How Credits Are Earned on ZendropUnderstanding how credits are earned on Zendrop.
Chargeback Management: What It Is and How It WorksLearn what Zendrop's Chargeback Management feature does, how it differs from managing disputes on your own, and which plans include access.
Why Your Charge Appears in a Different Currency (and What to Do About It)Explains why Zendrop charges appear in euros or other local currencies, how USD-to-EUR conversion works, what triggers subscription charges, and how to request a refund if eligible.
How to Deactivate Your Zendrop AccountEverything you need to know about deactivating your Zendrop account, steps, what changes, billing implications, confirmation, and reactivation.
Does Zendrop Offer Promotional Pricing or Discounts on Plans?Covers first-month discounts on the Plus Plan, how to find and verify promotional offers, free trial availability for Standard and Usage-Based Billing plans, and annual billing savings.
Standard Plan Billing and RefundsEverything you need to know about Zendrop's standard subscription plans.