Billing
Taxes & fees, subscriptions, deactivations.
48 articles
Taxes & Fees + VAT InfoSome information regarding taxes and fees when dropshipping.
$1 Credit/Debit Card Pre-AuthorizationWhy does Zendrop charge me $1 when I add a credit/debit card?
Multi-Unit Shipping Discount!What is the Multi-Unit Shipping Discount?
How Can I Update My Payment Method on Zendrop?Everything you need to know about updating your payment method on Zendrop.
How Can I Downgrade My Subscription Plan?How to downgrade your Zendrop subscription.
How Can I Upgrade My Subscription Plan?How to upgrade your Zendrop subscription.
How to Download Order Invoices on ZendropAccessing and downloading invoices on Zendrop.
Understanding Usage-Based Billing for Zendrop Subscriptions Through ShopifyGuide to usage-based billing for Zendrop subscriptions on Shopify.
Understanding Zendrop Pricing Plans: A Complete GuideEverything you need to know about Zendrop's subscription plans.
Refund, Replacement, and Return PolicyEverything you need to know about Zendrop's refund, replacement, and return policy.
How Can I Cancel My Zendrop Subscription and Ensure No Future Charges?Guide to canceling subscriptions.
What Is Zendrop’s Usage-Based Billing Plan and How Does It Work?All about Zendrop’s usage-based billing model.
How Do I Update or Remove the Payment Methods on My Zendrop Account?Managing or removing payment methods on Zendrop.
How Do I Cancel my Zendrop Usage-Based Billing (UBB) Subscription and Manage Charges?Managing a usage-based billing subscription.
How Can I Request a Refund for a Delayed Order on Zendrop?Your guide to requesting a refund for delayed orders.
Why Does Zendrop Charge Based on the Highest Number of Linked Products During a Billing Cycle?Understanding billing charges for linked products in Zendrop.
How Can I Cancel My Zendrop Subscription and Manage Payment-Related Concerns?How to cancel Zendrop and manage your payment preferences.
How Does Zendrop Handle Billing, Charges, and Refunds After Store Disconnection or App Uninstallation?Zendrop’s billing and refunds after store disconnection or app removal.
Can I Reactivate my Zendrop Account After Deactivation?A guide to account reactivation.
How Long Does a Zendrop Refund Take?What to know about refund process and timelines.
How Do I Get a Refund on My Zendrop Subscription?Requesting a subscription refund on Zendrop.
Where Can I find and Download my Subscription Invoice?Accessing and downloading subscription invoices.
Why Is My Card Being Charged After I Received Confirmation That the Fee Was Waived?Understanding Zendrop billing and preventing unexpected charges.
Zendrop Plans and Pricing: Starter, Standard, and Usage-BasedWhat’s included in Zendrop’s free and paid versions?
How to Check Your Current Zendrop PlanFind your current Zendrop plan.
Understanding Zendrop's Pricing Model and Why It Delivers ValueUnderstanding Zendrop’s product pricing and the value behind it.
What are Zendrop’s Refund, Return, and Replacement Policies?A complete guide to Zendrop’s refund, replacement, and return policies.
How to Manage Currency Display in ZendropWhich currencies does Zendrop support?
Why Did My Payment Fail and How Can I Fix It?A helpful guide to understand why your payment may have failed and what steps you can take to resolve it.
Where Will My Refund Be Credited and What to Expect During the ProcessRefund process explained: Where it’s credited and what happens next.
How Do I Downgrade My Zendrop Usage-Based Billing Subscription to the Free Plan?Downgrading Your Zendrop Usage-Based Billing (UBB) Subscription to Free
How to Resolve Declined Payments and Fulfill Orders on ZendropHow to fix declined payments on Zendrop.
How Zendrop Subscription Payments Work and What to Do if They FailEverything you need to know about Zendrop payments and how to handle issues.
What Does “Don’t Downgrade Me Below This Plan” Mean?What does “Don’t Downgrade Me Below This Plan” mean?
Refund Process Breakdown: What You Do vs. What Zendrop HandlesZendrop refunds explained.
What to Do if You See an Unfamiliar Charge on Your Zendrop AccountEverything you need to know about resolving and preventing unfamiliar charges.
How Zendrop Calculates Subscription Charges and How to Check Your CountUnderstanding Usage-Based Billing linked product calculations.
How Do I Get Help With a Billing Issue on Zendrop?Need help with billing or subscription charges?
How Does Zendrop Handle Reshipments for Returned Orders?Understanding reshipments for returned orders.
Why Does My Zendrop Plan Change or Downgrade, and How Can I Address It?How Zendrop plan downgrades work.
Usage-Based Billing: Free Trial & Next StepsWhat happens after your Usage-Based billing trial?
How Zendrop Calculates Shipping CostsZendrop shipping calculations and discounts explained.
Why Refunds Are Processed in Multiple Transactions & What to ExpectUnderstanding multiple refund transactions and how this affects the refund process.
Refunds for Shopify-Billed Zendrop Subscriptions: Who Handles What?How Shopify-billed Zendrop subscription refunds work.
How Credits Are Earned on ZendropUnderstanding how credits are earned on Zendrop.
Chargeback Management: What It Is and How It WorksLearn what Zendrop's Chargeback Management feature does, how it differs from managing disputes on your own, and which plans include access.
Why Your Charge Appears in a Different Currency (and What to Do About It)Explains why Zendrop charges appear in euros or other local currencies, how USD-to-EUR conversion works, what triggers subscription charges, and how to request a refund if eligible.
How to Deactivate Your Zendrop AccountEverything you need to know about deactivating your Zendrop account, steps, what changes, billing implications, confirmation, and reactivation.