Billing
Taxes & fees, subscriptions, deactivations.
36 articles
- What to Do If You See an Unexpected Charge on Your Zendrop AccountSpotted a charge you didn't expect? Learn how to identify it, understand what triggered it, and find out whether you're eligible for a refund.
- How Does Zendrop Handle Taxes, Fees, and VAT?Some information regarding taxes and fees when dropshipping.
- $1 Credit/Debit Card Pre-AuthorizationWhy does Zendrop charge me $1 when I add a credit/debit card?
- How the Multi-Unit Shipping Discount Works on ZendropWhat is the Multi-Unit Shipping Discount?
- How to Add a Payment Method on ZendropHow to add and configure payment methods in Zendrop.
- How Can I Downgrade My Subscription Plan?How to downgrade your Zendrop subscription.
- How Can I Upgrade My Subscription Plan? (Pay As You Go and Standard)How to upgrade your Zendrop subscription.
- How to Download Order Invoices on ZendropAccessing and downloading invoices on Zendrop.
- Refund and Return PolicyEverything you need to know about Zendrop's refund, replacement, and return policy.
- How to Remove Payment Methods from Your Zendrop AccountHow to delete a payment method from Zendrop.
- How Do I Cancel or Downgrade My Zendrop Pay As You Go (Usage-Based Billing) Subscription?Managing my Zendrop Flex Plan subscription.
- Why Does Zendrop Charge Based on the Highest Number of Linked Products During a Billing Cycle? (Pay As You Go)Understanding billing charges for linked products in Zendrop.
- How Does Zendrop Handle Billing, Charges, and Refunds After Store Disconnection or App Uninstallation?Zendrop’s billing and refunds after store disconnection or app removal.
- Can I Reactivate My Zendrop Account After Deactivation?A guide to account reactivation.
- How Do I Get a Refund on My Zendrop Subscription?Requesting a subscription refund on Zendrop.
- Why Is My Card Being Charged After I Received Confirmation That the Fee Was Waived? (Pay As You Go and Standard)Understanding Zendrop billing and preventing unexpected charges.
- How to Check Your Current Zendrop Plan (Pay As You Go and Standard)Find your current Zendrop plan.
- Why Zendrop Products Cost What They Do (And How to Maximize Your Margins)Understanding Zendrop’s product pricing and the value behind it.
- How to Manage Currency Display in ZendropWhich currencies does Zendrop support?
- Why Did My Payment Fail and How Can I Fix It?A helpful guide to understand why your payment may have failed and what steps you can take to resolve it.
- Where Zendrop Refunds Are Credited and How Long They TakeRefund process explained: Where it’s credited and what happens next.
- How to Resolve Declined Payments and Fulfill Orders on ZendropHow to fix declined payments on Zendrop.
- What Does “Don’t Downgrade Me Below This Plan” Mean?What does “Don’t Downgrade Me Below This Plan” mean?
- How Zendrop Calculates Subscription Charges and How to Check Your CountUnderstanding Zendrop's Flex Plan (Usage-Based Billing) linked product calculations.
- How Do I Get Help With a Billing Issue on Zendrop?Need help with billing or subscription charges?
- How Does Zendrop Handle Reshipments for Returned Orders?Understanding reshipments for returned orders.
- Why Does My Zendrop Plan Change or Downgrade, and How Can I Address It?How Zendrop plan downgrades work.
- What Happens After Your Zendrop's Flex Plan Free Trial EndsWhat happens after your Zendrop's Flex Plan (Usage-Based Billing) trial?
- How Zendrop Calculates Shipping CostsZendrop shipping calculations and discounts explained.
- Why Refunds Are Processed in Multiple Transactions & What to ExpectUnderstanding multiple refund transactions and how this affects the refund process.
- How Credits Are Earned on ZendropUnderstanding how credits are earned on Zendrop.
- Chargeback Management: What It Is and How It WorksLearn what Zendrop's Chargeback Management feature does, how it differs from managing disputes on your own, and which plans include access.
- Why Your Charge Appears in a Different Currency (and What to Do About It)Explains why Zendrop charges appear in euros or other local currencies, how USD-to-EUR conversion works, what triggers subscription charges, and how to request a refund if eligible.
- How to Deactivate Your Zendrop AccountEverything you need to know about deactivating your Zendrop account, steps, what changes, billing implications, confirmation, and reactivation.
- Why Was I Charged When I Published or Linked My First Product? (Pay As You Go)Explains why publishing a product in Zendrop automatically triggers a Flex Plan tier charge, how peak-usage billing works, and what to do if the charge was unexpected.
- Zendrop Plans and Pricing: Every Plan ExplainedEvery Zendrop plan explained, including Starter, Plus, Pay As You Go (formerly Flex), and legacy plans.