When your free trial ends, your account moves to the Pay As You Go plan (formerly called Flex or Usage-Based Billing). You're charged based on the most products you had linked at any point during the billing cycle, not the number linked on the day billing runs.
On a flat monthly plan billed directly by Zendrop, such as Pro or Plus? Your trial works differently. See Zendrop Plans and Pricing: Every Plan Explained.
What happens when the trial ends?
If no products are linked, you move to the Free plan. You can still log in, use your dashboard, and browse the catalog.
If products are linked, you're charged for the tier that matches the most products you linked during the billing cycle.
How are the tiers set?
Your tier depends on the peak number of linked products in the billing cycle:
0 linked products: Free
1 to 20 linked products: Beginner (Tier 1)
21 to 100 linked products: Pro (Tier 2)
101 or more linked products: Plus (Tier 3)
Tier names depend on the offer you signed up under. Your Billing page may show Beginner, Pro, and Plus, or Tiers 1 to 3. The product ranges are the same either way.
The Pay As You Go Plus tier isn't the same as the flat-rate Plus plan. Both include every Zendrop feature. The difference is billing: Pay As You Go charges through Shopify or Wix based on your linked products, while flat-rate Plus is charged directly by Zendrop.
Note: Pay As You Go charges appear on your Shopify or Wix billing statement, not on a Zendrop invoice.
What's included?
Every paid tier includes every Zendrop feature. Tiers differ only in how many products you can link. You get:
Training in Academy, plus weekly live and one-on-one coaching calls.
Product sourcing and trending products.
Custom branding and print on demand.
How do I stay on the Free plan?
Go to My Products in Zendrop.
Click Unlink next to each product.
Once every product is unlinked, your account moves to the Free plan at the next billing cycle.
For details, see How to Link and Unlink Products.
How do I cancel completely?
Uninstall the Zendrop app from your Shopify or Wix admin. Because Pay As You Go is billed through your store platform, uninstalling the app cancels your subscription and stops future charges.
Note: Shopify may still process an invoice that was created before you uninstalled. See Understanding Pay As You Go Billing Through Shopify for details.
Open Billing in your Zendrop dashboard to see your linked products and current tier.