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How to Resolve Declined Payments and Fulfill Orders on Zendrop

How to fix declined payments on Zendrop.

Updated over 2 weeks ago

Smooth payment processing is essential for keeping your orders moving. If a payment fails or is declined, here’s how you can quickly identify the issue and complete your order.


Resolving Declined Payments

Payments may be declined for several reasons, including fraud-prevention checks or issues with your payment information. To resolve a blocked or failed payment, follow these steps:

1. Check with Your Bank

Your bank may have flagged the transaction as suspicious. Fraud-detection systems can sometimes block legitimate charges.
Contact your bank to confirm the transaction and ensure future attempts will go through.

2. Update Your Payment Method

If your current card or payment method is causing repeated issues, try adding a new one. Make sure the details are accurate and up to date before initiating the payment again.

3. Retry the Payment

Once you've resolved the issue with your bank or updated your payment method, retry the transaction in your Zendrop account to complete the order.


Click here for more on why your payment might decline: Why Did My Payment Fail and How Can I Fix It?


By following these instructions, you can resolve declined payment issues and complete your orders effectively.

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