We want to keep you in the loop regarding an important development that may affect order deliveries in Canada.
As of Friday, September 26th, the Canadian Union of Postal Workers has gone on strike, leading to nationwide disruptions in mail and parcel delivery.
Temporary Carrier Changes
To ensure continued service, we’ve shifted to alternative shipping carriers for orders heading to Canada. These carriers are doing their best to keep things moving, but due to the higher volume, some delays are possible.
Order Fulfillment Status
Most areas remain accessible.
Delivery timelines may be extended as carriers work through increased demand.
Orders already in the fulfillment process will continue moving forward where possible.
What You Can Do
To help ensure smooth communication with your Canadian customers, we recommend:
Informing your customers about the potential delays to manage expectations.
Providing timely updates and support to keep them reassured.
Monitoring your orders and contacting our support team if you notice any ongoing issues or have specific concerns.
We’re closely monitoring the situation and will share important updates as they come. Our priority is to keep your business running smoothly and your customers informed.
Thank you for your continued trust and patience as we navigate this together.