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Stuck on "Activate My Store"? How to Access Your Dashboard and Catalog

Why you can't reach the dashboard or search the catalog yet, and how to connect an existing store or create a new one.

The Activate My Store screen means your Zendrop account doesn't have a store connected yet. Until you connect a store, you can't open the dashboard or search the Find Products catalog. This applies to every plan, including the Free plan.

If you already have a store, you don't need to create a new one. Pick the option below that matches your situation.


I already have a store

Step 1: Choose a product

In the onboarding checklist, choose a product to sell.


Step 2: Click "I already have a store"

Right after choosing the product, click I already have a store.


Step 3: Connect your store

Follow the guide for your platform:

Once your store is connected, you'll have access to your dashboard and the full catalog.


I already passed the "I already have a store" step

Important: If you didn't click I already have a store right after choosing a product, onboarding continues with creating a new Shopify store, and you can't go back to change it.

To get past this screen:

  1. Finish setting up the new Shopify store. Shopify offers a free 3-day trial.

  2. Connect the store you actually use from your Zendrop dashboard.

  3. If you don't plan to use the new Shopify store, cancel its trial in Shopify before it ends so you aren't charged.


If you don't see the dashboard, product page, or any option to connect your store, please continue with the onboarding process. You will be prompted to create a new Shopify store, regardless of whether you currently use Shopify or another platform.

Shopify offers a 3-day free trial, so you can use this to complete the initial setup and connect Shopify to Zendrop. You can then cancel the Shopify store before the trial expires if you don't intend to use it.

Once Shopify is successfully connected, you'll be able to access the option to connect any other store you currently use, provided we support the integration, including Wix, TikTok Shop, and ClickFunnels.


I don't have a store yet

Click Install Zendrop and follow the prompts to create your Shopify store. Zendrop connects to it automatically once Shopify finishes setting it up, and you can start browsing the catalog.


Frequently asked questions

Can I browse the catalog without connecting a store?

No. The catalog opens once you connect a store to your account.


I'm on the Free plan. Why can't I search the catalog?

The Free plan doesn't unlock the catalog by itself. You also need to connect a store to your account. Once you do, you can search the catalog on the Free plan.


For the full onboarding walkthrough, see Module 2: Creating Your Zendrop Account.

Connect your store today and start finding products you can sell.

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