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Understanding the Orders Page on Zendrop
Understanding the Orders Page on Zendrop

Everything you need to know about the Zendrop orders page.

Updated over 3 months ago

We're excited to help you get the most out of your Zendrop experience. Here's everything you need to know about navigating the Orders page:

  1. Log into your Zendrop account.

  2. Click on the Orders tab from the left menu.

Credit Balance:

  • Your credit balance is visible at the top right of your Zendrop account.

  • These credits are included as a bonus in Zendrop's Plus plan and other promotions.

  • You can also top-up your credits using PayPal, PIX, Boleto balance, or a credit card.

  • Click on the Top-Up option to increase your credit balance.

  • You can learn more about Zendrop Order Credits here.

Branding:

  • Create a custom Thank You Card for your brand.

  • When enabled, all future orders will include your thank you card.

  • This feature is supported on paid plans.

Auto Fulfillment:

  • Enable Auto Fulfillment by selecting the drop-down arrow.

  • Auto-Fulfillment: Automates order fulfillment and charges the payment method on file.

  • Daily Fulfillment: Batches orders daily at 7 PM EST, with an option to delay by 24 hours.

Filtering Orders:

  • All: Displays all your orders by default.

  • Unpaid: Filters orders that Zendrop hasn't collected payment for.

  • Link or Source: Filters orders with items not connected to Zendrop. You can link them or request a quote from Zendrop’s team.

  • Issues: Filters orders needing additional action, like missing shipping addresses or unlinked products.

Order Stats and Downloads:

  • Click on the drop-down arrow at the top right of your orders list to download all orders.

Important Note:

You can also download your orders directly from the Billing page.

Additional Filters:

We hope this guide makes using the Orders page a breeze. For any questions, our support team is here to help!

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