Yes! We’re Always Here to Help. Day or Night!
Zendrop's support is available to all users, regardless of their subscription plan, ensuring assistance is accessible to everyone.
Our friendly support team is available to chat with you live from 9 AM to 5 PM EST, Monday through Friday. To access live chat support, log into your Zendrop account and use the Chat Messenger located in the bottom right corner of your screen.
Outside of those hours, you’ll still be in good hands! Our smart virtual assistant is available 24/7 to help with common questions, provide quick guidance, and make sure nothing slips through the cracks. If needed, you can escalate to a human agent by typing commands such as "Speak with a representative" or "Agent," or by selecting the 'Wait for the team' option if available.
We’re committed to supporting you around the clock and if your question needs a human touch, we’ll follow up first thing during business hours.
Why We Do It This Way
We know timely support is important. Offering 24/7 coverage with both human and virtual support ensures you're never left waiting, even outside regular business hours. Our goal is to respond faster, resolve issues more efficiently, and always keep you moving forward.
Need Help Now?
To get support, click the Chat Messenger in the bottom right corner of your screen. Initially, you will interact with an AI chatbot, but you can escalate to a human agent if needed. Alternatively, you can email us at [email protected].